Senior Field Service Technician - San Diego

Luminator Technology Group • San Diego, CA

6d • $34 - $38 • Onsite

About The Position

As a Senior Field Service Technician, you will be at the heart of our customer success and operational excellence, providing hands-on technical expertise to maintain, troubleshoot, and repair cutting-edge public transit Mobile Video System equipment. Your work ensures safety, reliability, and performance across transit bus fleets.

Requirements

• High school diploma or equivalent required.
• At least 3 years of technical experience.
• Proficiency with MS Office, including Outlook, Teams, Word, and Excel.
• Proficiency with electrical systems, automotive wiring, voltmeters, and small tools.
• Strong interpersonal skills to handle demanding situations and deliver exceptional service.
• Ability to diagnose, resolve, and communicate complex technical issues effectively.

Nice To Haves

• AS degree or equivalent military technical training preferred.
• Experience in a manufacturing or transit environment preferred.
• Ability to read schematics and wiring diagrams.

Responsibilities

• Conduct on-site service visits to perform preventative maintenance, diagnostics, and corrective repairs on transit system buses equipped with mobile video and electronic systems.
• Troubleshoot electrical and electronic components, including wiring harnesses, connectors, fuses, relays, and circuit boards, using multimeters, oscilloscopes, and other diagnostic tools.
• Perform mechanical and electrical installations for retrofits and system upgrades, including routing cables, terminating connectors, and mounting hardware.
• Identify and resolve equipment malfunctions by isolating faults, replacing defective components, and verifying system performance through functional testing.
• Collaborate with manufacturers and field personnel to escalate complex issues, interpret technical documentation, and implement corrective actions.
• Document service activities including wiring changes, part replacements, and troubleshooting steps to ensure accurate service records and compliance with customer standards.
• Travel occasionally within the U.S. to support retrofits, new system startups, and advanced troubleshooting projects.

Benefits

• Competitive compensation with career growth potential.
• Vacation and wellness time
• 10 company paid holidays
• 2 floating holidays
• Educational Assistance Program: Robust reimbursement program for professional growth.
• Medical coverage
• Dental coverage
• Vision coverage
• Generous 401k match program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED