Senior Field Service Engineer
About The Position
Position Summary: As a Senior Field Service Engineer (SFSE) you will support Vanderlande customer sites from a mechanical and electromechanical perspective. This role will primarily support the launching of new customer sites, with occasional support at existing facilities. The work will be alongside customer employees acting as a consultant, supporting incident restoration, root cause analysis, and other system improvements. At Toyota Automated Logistics, you play a pivotal role in shaping the future of automated warehousing by designing and integrating innovative solutions that empower our customers to achieve a lasting competitive advantage. We turn bold ideas into practical solutions by learning quickly, adapting constantly, and delivering real impact. Your work shapes a better future, strengthening our customers, enriching our communities, and contributing to a more connected, sustainable society. As part of a global industry leader, you help build enduring customer partnerships and deliver long-term value and meaningful impact where it matters most. Our core values guide how we work and how we show up for one another every day. We make an impact by doing what’s right and staying customer focused. We innovate boldly by being curious, agile, and shaping the future of Toyota Automated Logistics. We are stronger together, inspiring collaboration across teams, functions, and geographies and honor every voice. Above all, we demonstrate respect for people by prioritizing safety, inclusion, and trust, and by valuing every voice and contribution. You are part of an open, inclusive, and respectful culture that puts people first and upholds safety in every decision we make. You are empowered to own your impact, collaborate with motivated colleagues across the globe, and turn ideas into practical, future-ready solutions for customers. We offer a flexible, modern work environment, strong learning and global career opportunities, enabling you to grow both personally and professionally. Together, we build a high performing organization where innovation, reliability, and respect go hand in hand, and where your contribution truly matters.
Requirements
- Experienced to degree level in a relevant competency - Mechatronics - Service Technician - Electromechanical
- Minimum 3 years’ experience in material handling systems
- Strong communication skills, written & verbal
- Able to work on own initiative
- Able to prioritize work as and when needed
- Willing to learn and improve technical capabilities
- Good analytical skills
- Solution-oriented attitude
- Great troubleshooter and problem solver
Nice To Haves
- Bachelor’s degree in mechatronics or mechanical engineering
- 5 years’ experience in supporting material handling systems
Responsibilities
- Support troubleshooting incidents on Vanderlande supplied equipment
- Working alongside the customers to perform system maintenance
- Performing health checks and audits on the mechanical aspects of the system
- Performing emergency corrective maintenance
- Act as main liaison between the site and Vanderlande on electromechanical issues
- Work to process and escalate as required
- Write up incident summaries and provide reports as and when required
Benefits
- flexible, modern work environment
- strong learning and global career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
Number of Employees
1-10 employees
