Senior Field Service Engineer

Vanderlande • Marietta, GA

3d • Onsite

About The Position

The Senior Field Service Engineer (SFSE) provides mechanical and electromechanical support to Vanderlande customer sites, with a primary focus on the commissioning and launch of new facilities. This role involves working closely with customer teams in a consultative capacity to troubleshoot issues, restore operations, perform root cause analysis, and drive continuous system improvements. Occasional support for existing sites may also be required.

Requirements

• Technical degree or equivalent experience in a relevant discipline, such as mechatronics, electromechanical engineering, or field service/maintenance technology.
• Strong written and verbal communication skills
• Ability to work independently and take initiative
• Effective time management and prioritization skills
• Strong analytical and problem-solving abilities
• Solution-oriented mindset with a proactive approach
• Demonstrated troubleshooting expertise
• Commitment to continuous learning and technical development

Nice To Haves

• Bachelor’s degree in Mechatronics, Mechanical Engineering, or a related field
• 5+ years of experience supporting material handling or automated systems

Responsibilities

• Troubleshoot and resolve incidents involving Vanderlande-supplied equipment
• Collaborate with customer personnel to perform system maintenance activities
• Conduct mechanical system health checks, inspections, and audits
• Execute emergency and corrective maintenance as needed
• Serve as the primary liaison between customer sites and Vanderlande on electromechanical matters.
• Manage, document, and escalate technical issues in accordance with established processes
• Prepare detailed incident reports, summaries, and technical documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees