Senior Field Service Engineer

Vanderlande•Marietta, GA

1d•Onsite

About The Position

As a Field Service Engineer (FSE), you will support Vanderlande customer sites from a mechanical and electromechanical perspective, primarily focusing on launching new customer sites and occasionally supporting existing facilities. You will work alongside customer employees as a consultant, supporting incident restoration, root cause analysis, and other system improvements. Vanderlande is a global market leader in future-proof logistic process automation for airports, parcel markets, and warehousing giants, integrating innovative systems, intelligent software, and life-cycle services. The company offers opportunities for career development, personal growth, and achievement in a challenging international environment, fostering a unique culture of freedom and flexibility, and providing necessary knowledge, tools, and support to exceed customer expectations.

Requirements

Experienced to degree level in a relevant competency (Mechatronics, Service Technician, Electromechanical)
Minimum 3 years’ experience in material handling systems
Strong communication skills, written & verbal
Able to work on own initiative
Able to prioritize work as and when needed
Willing to learn and improve technical capabilities
Good analytical skills
Solution-oriented attitude
Great troubleshooter and problem solver

Nice To Haves

Bachelor’s degree in mechatronics or mechanical engineering
5 years’ experience in supporting material handling systems

Responsibilities

Support troubleshooting incidents on Vanderlande supplied equipment
Working alongside the customers to perform system maintenance
Performing health checks and audits on the mechanical aspects of the system
Performing emergency corrective maintenance
Act as main liaison between the site and Vanderlande on electromechanical issues
Work to process and escalate as required
Write up incident summaries and provide reports as and when required