Senior Field Reimbursement Manager - Liver - Central South

Gilead Sciences•St. Louis, MO
•$153,935 - $199,210•Remote

About The Position

The Senior Field Reimbursement Manager – Liver is a field-based expert in Liver market access who monitors local and national payer policies and acquisition pathways and proactively addresses coverage and reimbursement challenges to support timely treatment access. The role collaborates with Therapeutic Specialists (Sales), Marketing, Patient Support, and other internal and external stakeholders to align patient access strategies and improve reimbursement workflows. It also identifies opportunities to resolve bottlenecks and help patients receive treatment without unnecessary delays. The remote/field-based territory covers Central South, including Dallas, Texas; St. Louis, Missouri; and Oklahoma City, Oklahoma. Candidates must reside within 10 miles of the region's borders. In-person stakeholder meetings are important to success, and travel of 75% across designated regions and strategic accounts is expected. The position includes people-leader accountabilities: creating an inclusive environment, developing employee talent through coaching and feedback, and empowering teams by aligning goals and removing barriers. Compensation is listed as $153,935 to $199,210, with potential eligibility for a discretionary annual bonus, stock-based long-term incentives, paid time off, and company-sponsored medical, dental, vision, and life insurance, subject to applicable plan terms.

Requirements

  • Bachelor's degree and eight years of experience, or a master's degree and six years of experience, or a Ph.D.
  • Candidates must reside within 10 miles of the Central South region's borders.
  • Willingness to travel 75% of the time across designated regions and strategic accounts.
  • Ability to collaborate with internal and external stakeholders and support patient access.
  • Open-mindedness and flexibility in working across cultural similarities and differences.
  • A collaborative, patient-centric approach.

Nice To Haves

  • BA/BS/RN and 8 or more years of experience at a major pharmaceutical organization in field reimbursement, access, patient services, market access, account management, or a related team.
  • MA/MS/PharmD and 6 or more years of experience at a major pharmaceutical organization in field reimbursement, access, patient services, market access, account management, or a related role.
  • Prior leadership, enterprise account, IDN/health system, or cross-functional account strategy experience.
  • Deep understanding of relationships among payers, providers, health systems, specialty pharmacies, and pharmaceutical companies in reimbursement and access.
  • Experience managing large, complex provider accounts, multi-location health systems, IDNs, national or regional accounts, and/or accounts spanning multiple states or regions.
  • Familiarity with pharmacy benefits, medical benefits, specialty payer landscapes, reimbursement pathways, and acquisition models across commercial, Medicare, Medicaid, and other payer segments.
  • Understanding of local, state, and national policy changes and their effects on reimbursement, coverage, acquisition, and account workflows.
  • Experience partnering with specialty pharmacies and HUB services to support account-specific workflow optimization and patient access processes.
  • Ability to influence without authority, align matrixed stakeholders, and translate account-level barriers into scalable process improvements.
  • Executive presence and comfort engaging C-suite and executive leaders, pharmacy directors, revenue cycle leaders, implementation leaders, and system stakeholders.

Responsibilities

  • Develop and manage business relationships with provider and specialty pharmacy stakeholders to facilitate patient access to Gilead products.
  • Serve as a regional reimbursement expert, using influence mapping to identify key customer accounts and engage appropriate stakeholders.
  • Support the internal patient support program team in improving hub and field reimbursement processes, including benefit verification and prior authorization education.
  • Communicate changes to product formularies and reimbursement processes, and provide accounts with timely support and education on requirements such as medical exceptions and prior authorization.
  • Collaborate with internal and external stakeholders to create instructional resources about reimbursement best practices for providers and office staff.
  • Coordinate with the Gilead HUB to improve communication between field reimbursement managers and case managers and provide efficient account support.
  • Identify bottlenecks in the patient journey and use technology tools to respond promptly to high-need cases.
  • Adapt to cultural similarities and differences with open-mindedness and flexibility, without assigning value or being overly prescriptive.
  • Maintain a collaborative, patient-centric approach focused on access and positive outcomes.
  • Create inclusion and model the value of diverse teams.
  • Develop talent by understanding employees' skills, experience, aspirations, and potential, and coaching them on performance and growth.
  • Empower teams by aligning goals with organizational objectives, holding teams accountable, removing barriers, and connecting them to the broader organization.

Benefits

  • Potential eligibility for a discretionary annual bonus.
  • Potential eligibility for discretionary stock-based long-term incentives; eligibility may vary by role.
  • Paid time off.
  • Company-sponsored medical insurance.
  • Company-sponsored dental insurance.
  • Company-sponsored vision insurance.
  • Company-sponsored life insurance.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Ph.D. or professional degree

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