Senior Field Ops Support Manager

AIR Communities•Denver, CO

9d•Onsite

About The Position

The Senior Field Operations Support Manager will provide coverage and support to AIR Communities' multifamily housing properties, specifically addressing vacant Leasing and Property Manager positions and offering managerial support during essential and time-sensitive hardships. This role serves as a subject matter expert in direct operations, finances, and mentoring. The position may involve acting as the Community Manager, providing regional oversight for multiple communities, and supporting property management operations. The role also assists various management levels in completing action plans resulting from audits.

Requirements

Ability to travel at least 75% of the time with easy access to large Airport
At least 5 years of experience in Community Operations
At least 2 years of experience in direct Community Management role
Proven track record in managing large properties
Must possess strong team building, coaching and training skills
Multiple site supervision experience
Excellent customer service background
Strong financial results orientation
Demonstrated ability to enhance value at the community level

Nice To Haves

Be a motivator
Be a good communicator
Be a hands-on manager

Responsibilities

Provide coverage and support to communities with vacant Leasing and Property Manager positions.
Provide managerial support to communities experiencing essential and time-sensitive hardships.
Serve as the subject matter expert on direct operations, finances, and mentoring.
May serve as the acting Community Manager wherever/whenever assigned and provide the standard operational support required of AIR’s Community Managers.
May provide regional oversight of all aspects of Property Management of multiple communities as assigned including profitability and financial direction; budget and forecast preparation; outreach and marketing; training and supervision of staff.
Provide support to the Regional Offices in supporting the operations for properties assigned.
Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit.

Benefits

Base salary plus annual bonus
25% Rent Discount
Medical, dental, vision, and life insurance options
HSA with company sponsored contributions
FSA (traditional and dependent care FSA)
Short and long-term disability paid by the company
401(K) plus company contributions
Paid Vacation
14 Paid Holidays
Paid Sick Time
Tuition Assistance Program
Commuter Benefits
Pet-Insurance
Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums
Paid parental leave of up to 16 weeks, following the birth or adoption of a child
Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more
15 hours of paid time annually to give-back to your community
Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses