Senior Field Ops Support Manager
About The Position
Our Senior Field Operations Support Manager will provide coverage and support to our communities with vacant Leasing and Property Manager positions. They will also provide managerial support to our communities with essential and time-sensitive hardships. This position will serve as the subject matter expert on direct operations, finances and mentoring. May serve as the acting Community Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Community Managers. May provide regional oversight of all aspects of Property Management of multiple communities as assigned including profitability and financial direction; budget and forecast preparation; outreach and marketing; training and supervision of staff. Provide support to the Regional Offices in supporting the operations for properties assigned. Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit.
Requirements
- Ability to travel at least 75% of the time with easy access to large Airport
- At least 5 years of experience in Community Operations
- At least 2 years of experience in direct Community Management role
- Proven track record in managing large properties
- Must possess strong team building, coaching and training skills
- Multiple site supervision experience
- Excellent customer service background
- Strong financial results orientation
- Demonstrated ability to enhance value at the community level
Nice To Haves
- Be a motivator
- Be a good communicator
- Be a hands-on manager
Responsibilities
- Provide coverage and support to communities with vacant Leasing and Property Manager positions.
- Provide managerial support to communities with essential and time-sensitive hardships.
- Serve as the subject matter expert on direct operations, finances and mentoring.
- Serve as the acting Community Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Community Managers.
- Provide regional oversight of all aspects of Property Management of multiple communities as assigned including profitability and financial direction; budget and forecast preparation; outreach and marketing; training and supervision of staff.
- Provide support to the Regional Offices in supporting the operations for properties assigned.
- Assist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an audit.
Benefits
- Competitive base salary
- Bonus opportunities
- Medical, dental, vision, and life insurance options
- HSA with company sponsored contributions
- FSA (traditional and dependent care FSA)
- Short and long-term disability paid by the company
- 401(K) plus company contributions
- Paid Vacation
- 14 Paid Holidays
- Paid Sick Time
- Tuition Assistance Program
- Commuter Benefits
- Pet-Insurance
- Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums
- Paid parental leave of up to 16 weeks, following the birth or adoption of a child
- Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more
- 15 hours of paid time annually to give-back to your community
- Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses
- 25% Rent Discount available
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
