Senior Field Compensation Representative

Ameritas • Cincinnati, OH

5d • Hybrid

About The Position

The Senior Field Compensation Representative provides quality customer service to field offices, producers/representatives, and other partners on complex inquiries and requests. The role ensures internal and external records are completed accurately and on time in accordance with regulatory guidelines. It is a hybrid position, working partially in the Cincinnati office and partially from home.

The position manages the producer/agent lifecycle, including onboarding, contract administration, servicing, agent-of-record changes, and compliance with company policies, procedures, and regulatory requirements. It interprets contract provisions, resolves complex inquiries, and provides guidance on contracting and compensation matters. The role also administers agent compensation programs and performs auditing and accounting activities to support accurate, timely payments and the integrity of financial records. It contributes to organizational success through training, mentorship, subject matter expertise, projects, process improvements, and complex business initiatives.

Requirements

• High school diploma or GED.
• 2–4+ years of related experience.

Nice To Haves

• Compensation experience.
• Microsoft Excel experience, including complex calculations and percentages.
• Analytical thinking and a keen eye for detail.

Responsibilities

• Manage the producer/agent lifecycle, including onboarding, contract administration, servicing activities, and agent-of-record changes, while ensuring compliance with company policies, procedures, and regulatory requirements.
• Interpret contract provisions, resolve complex customer inquiries, and provide guidance on contracting and compensation matters to customers, agents, and internal partners.
• Administer agent compensation programs, including commission calculations, adjustments, advances, approvals, debt management, and compensation holds.
• Perform auditing and accounting activities, including policy reviews, commission validation, suspense account balancing, debt reporting, and other financial transactions.
• Support organizational success through training, mentorship, and subject matter expertise.
• Participate in projects, process improvements, and complex business initiatives.

Benefits

• 401(k) retirement plan with company match and quarterly contribution.
• Tuition reimbursement and assistance.
• Incentive program bonuses.
• Competitive pay.
• Flexible hybrid work.
• Thrive Days personal time off.
• Paid time off (PTO).
• Medical, dental, and vision health benefits.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).
• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.
• Matching donations program.
• Paid volunteer time—8 hours per month.
• Paid maternity and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder, and pet care support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED