Senior Field Applications Specialist (Territory: Central New York)

Danaher•Syracuse, NY

5d•Remote

About The Position

At Beckman Coulter Diagnostics, a Danaher operating company, we are dedicated to saving lives through innovation in life sciences, diagnostics, and biotechnology. We foster a culture of belonging and continuous improvement, turning ideas into tangible impact. As a global leader in clinical diagnostics for over 90 years, our solutions are used worldwide in hospitals, reference and research laboratories, and physician offices. Our systems perform over one million tests every hour, impacting billions of patients and millions of clinicians annually. We empower clinicians with improved efficiency, confidence, collaboration, and intelligence to deliver the best patient care. The Sr. Field Applications Specialist (FAS) is crucial for validating new Chemistry and Hematology instrument installations, ensuring they meet both Beckman Coulter and customer requirements. This role involves collaborating with customer Key Operators during validation, reinforcing training, and ensuring operational readiness. The FAS addresses operational and performance questions, adhering to specifications and regulatory standards, while partnering with Tech Support, Field Service, Sales, and Customer Training teams. This position reports to the Technical Applications Supervisor and is part of the Field Applications Team within the North America Service Organization. The role covers Central New York, specifically the territory from Syracuse to Albany, and is a fully remote position.

Requirements

Associate's degree with a minimum combined experience of 3+ years in laboratory/diagnostic instrumentation or related field.
Advanced understanding of Diagnostics or Healthcare Industry with heavy emphasis on Laboratory Regulatory environment.
Must be willing to work remotely and to travel domestically at least 95% of the time (based on the need of the position).
Must have a valid driver’s license with an acceptable driving record.
Ability to lift, move or carry equipment up to 50 lb.

Nice To Haves

Previous experience in Medical technology
Standard Laboratory Practices, including Quality Control, record keeping, and regulatory requirements (CAP, CLIA, COLA)

Responsibilities

Prepare customer for and complete validations studies on instrumentation including, but not limited to instrument set-up, calibration, precision studies, and method comparisons.
Provide both onsite and remote phone support to customers for assay and QC related questions.
Provide onsite training for proper operation of instrumentation.