Senior Field Applications Specialist West (Chem/IA)
About The Position
The Sr. Field Applications Specialist (FAS) is responsible for the validation of new Chemistry (Chem) and/or Immunoassay (IA) instrument installations to ensure they meet Beckman Coulter and customer stated requirements. Responsible for working directly with the customer Key Operator during validation to reinforce training and ensure customer staff is properly prepared to use and maintain instrumentation. The FAS is also responsible for addressing customer questions and concerns regarding instrument operation and assay performance, in accordance with published specifications and regulatory body requirements. The FAS works closely with many cross functional teams including Tech Support, Field Service, Sales, and Customer Training. This position reports to the Technical Applications Supervisor and is part of the Field Applications team and will be remote based out of Sacramento, CA, Las Vegas, NV, Portland, OR, San Francisco, CA, or Seattle, WA with at least 80% travel across the Northwest US, but may require travel to anywhere in the US depending on needs of the business.
Requirements
- Associate's degree with 3+ years in laboratory/diagnostic instrumentation or another related field (Medical Technology or Clinical Laboratory Science background or similar)
- Advanced understanding of Diagnostics or Healthcare Industry with heavy emphasis on Laboratory Regulatory environments (Standard Laboratory Practices, including Quality Control, record keeping, and regulatory requirements – CAP & CLIA)
- Customer (external and internal) focused mindset with the ability to be agile and problem solve independently
- Must have a valid driver’s license with an acceptable driving record
- Ability to lift, move or carry equipment up to 50 lbs.
Nice To Haves
- Bachelor’s Degree (Medical Laboratory Scientist / Medical Technologist related field)
Responsibilities
- Prepare customer for and complete validations studies on instrumentation including, but not limited to instrument set-up, calibration, precision studies, and method comparisons
- Provide both onsite and remote phone support to customers for assay and QC related questions
- Provide onsite training for proper operation of instrumentation
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
