Senior Field Adjuster - (West Palm Beach, St. Lucie, and Martin Counties)

Windward Risk ManagersBoca Raton, FL
$90,000 - $100,000Onsite

About The Position

This is a field-based position involving on-site inspection of insured properties. The Senior Field Adjuster is responsible for the prompt and thorough investigation of routine to moderately complex residential property claims. Regular travel within the assigned territory (West Palm Beach, St. Lucie, and Martin Counties) is required. The role involves servicing property claims, communicating with various stakeholders, identifying and resolving coverage issues, conducting factual investigations of causes of loss, determining coverage based on policy details, and maintaining proper file documentation for claim resolution.

Requirements

  • Must maintain a Florida All-Lines adjuster (620) license.
  • 3+ years of homeowner’s claims field adjusting experience required handling all perils.
  • Must be proficient with Xactimate and sketching, including mobile applications (iPad etc.).
  • Candidates must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

Nice To Haves

  • Excellent verbal and written communication skills.
  • Exceptional customer service skills.
  • Strong organizational and time management skills.
  • Knowledge of property insurance policy and coverage analysis.
  • Must be able to work under deadlines.
  • Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong skills and experience with Xactimate estimating program.

Responsibilities

  • Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
  • Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.
  • Timely identification, analysis and resolution of coverage issues arising in claims investigation.
  • Factual investigation of cause of loss.
  • Coverage determination based on a variety of policy and endorsements.
  • Maintain proper file documentation reflecting progressive claim handling.
  • Coverage and Payment Letters necessary to settle and conclude the claim.

Benefits

  • 100% employer paid health insurance for employees
  • Up to 6% 401(k) match with immediate vesting
  • Long-term and short-term disability insurance
  • 3 weeks PTO to start
  • Generous paid holidays
  • Tuition reimbursement and continuing education support
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