Senior Facilities Outsourced Vendor Analyst
About The Position
The Senior Facilities Outsourced Vendor Analyst leads governance of outsourced facilities services, ensuring operations comply with defined scope, service levels, and performance expectations. The role coordinates input from site leads and consolidates reporting globally to support recurring governance reviews of service performance, operational issues, risks, and service-level compliance. The analyst monitors global and regional KPIs and SLAs, partners with Finance to track savings commitments and performance against glidepaths, validates supplier invoices against delivered services and approved pricing, and manages operational change control so scope changes are documented, reviewed, and approved.
Requirements
- Strong understanding of outsourced facilities management services.
- Ability to interpret operational and financial data, analyze dashboards, and translate performance trends into actionable insights.
- Ability to identify performance gaps, communicate effectively with stakeholders, and coordinate timely resolution with suppliers.
- Proficiency in PowerPoint, Excel, Teams, and Visio.
- Bachelor’s degree in Business, Finance, or a related field, or 5–10+ years of experience managing outsourced facilities management vendors.
Nice To Haves
- Outsourced facilities management experience in a manufacturing environment.
- AI fluency.
Responsibilities
- Lead governance of outsourced facilities services to ensure compliance with defined scope, service levels, and performance expectations.
- Coordinate input from site leads and consolidate reporting at the global level.
- Support recurring governance reviews of service performance, operational issues, risks, and service-level compliance.
- Monitor global and regional KPIs and SLAs, ensuring performance is measured, tracked, and reported against agreed standards.
- Partner with Finance to track savings commitments, monitor glidepath performance, and resolve variances against plan.
- Review and validate supplier invoices to confirm alignment with delivered services and approved pricing.
- Manage operational change control processes, ensuring scope changes are documented, reviewed, and approved.
Benefits
- Paid vacation time
- Paid sick leave
- Medical, dental, and vision insurance
- Life, accident, and disability insurance
- Tax-advantaged flexible spending and health savings accounts
- Employee assistance program
- Supplemental life and AD&D insurance
- Legal plan
- Pet insurance
- Critical illness, accident, and hospital indemnity coverage
- Tuition reimbursement
- Transit benefits
- Applause Program
- Employee stock purchase plan
- WD Savings 401(k) Plan
- Potential eligibility for bonuses under the Short Term Incentive Plan or Sales Incentive Plan
- Potential eligibility for the annual Long-Term Incentive program, which may include restricted stock units or cash equivalents
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
