Senior Facilities Manager

JLL • Kalamazoo, MI

13d • Onsite

About The Position

As Senior Facilities Manager for a GMP manufacturing facility, you will own the operational performance, compliance, and strategic direction of a critical, highly regulated environment. You will be the primary point of contact for facility-related matters, ensuring that building systems, infrastructure, and support services meet the standards required for Good Manufacturing Practice operations. The role combines technical expertise, regulatory knowledge, and people leadership, with responsibility for guiding facilities professionals and partnering with client stakeholders, engineering groups, and quality assurance functions.

The role oversees campus operations and the delivery of operations, maintenance, and manufacturing support services. It includes maintaining compliance with GMP/GxP requirements, applicable regulations, service-level commitments, and environmental, health, and safety standards; managing client relationships and financial processes; advancing sustainability and cost-saving initiatives; and leading team performance, development, and succession planning. The position is on-site in Kalamazoo, Michigan. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Bachelor’s degree or equivalent.
• At least 7 years of pharmaceutical GMP facility management experience, with demonstrated ability to exercise proper judgment.
• Knowledge of energy reduction and sustainability programs.
• Experience driving an OSHA-compliant safety program and maintaining environmental compliance related to facility operations, including air, water, and waste management.
• Experience supporting compliant Environmental, Health and Safety training programs related to facility management operations.
• Strong interpersonal skills and problem-solving ability.
• Excellent verbal and written communication and presentation skills.
• Proven record of providing excellent internal and external customer service.
• Knowledge of standard business and accounting practices.
• Knowledge of Excel and ability to analyze data.
• Must be authorized to work in the United States without sponsorship; the position does not provide visa sponsorship.

Nice To Haves

• Business and/or engineering degree.
• Familiarity with CMMS platforms and building automation systems commonly used in GMP environments.

Responsibilities

• Serve as the primary JLL Client Relationship Manager and oversee campus operations, establishing a Safety First culture and leading compliance across GMP/GxP, EHS, and SLA/KPI requirements.
• Provide leadership and strategic direction for operations, maintenance, and manufacturing support services, ensuring IFM equipment and indirect services are maintained to GxP standards.
• Manage client relationships through regular formal and informal meetings, measuring and responding to feedback to improve customer experience and operational outcomes.
• Ensure adherence to contract scope, GMP/GLP/GDP compliance, critical preventive maintenance completion, and applicable local, state, and federal regulations.
• Standardize service-level provisions and vendor scopes, and support JLL Sourcing initiatives for vendor consolidation and supplier transitions.
• Champion sustainability initiatives, including demand response, recycling programs, and participation in site energy and environmental events.
• Develop and manage the annual site operating budget, including monthly variance analysis, periodic forecasts, and budget presentations to client stakeholders.
• Drive site savings against glide path targets, document and track initiatives, and support benchmarking to identify improvement opportunities.
• Oversee financial processes with Facility Coordinators and Contract Services, including competitive bids, change order requests, purchase order issuance, and receipting.
• Establish site-level goals aligned with the Director of Operations and cascade objectives into the team’s performance management system.
• Lead, develop, and engage the facilities management team through people management, succession planning, and growth opportunities for top performers.
• Manage direct reports’ performance review cycle, including goal setting, mid-year reviews, year-end evaluations, and recognition of team and individual achievements.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior