Senior Facilities Manager

JLL•New York, NY

18d•$145,300 - $178,100•Onsite

About The Position

JLL is hiring a Senior Facilities Manager for a global client account in its Technology Vertical. The role is based onsite at the client’s corporate flagship office in New York City and includes approximately 25% travel to local client sites in the Northeast region. The Senior Facilities Manager owns comprehensive facilities operations across a complex commercial property portfolio, leading day-to-day building operations and developing long-term strategies aligned with client objectives and industry best practices. The position leads facilities professionals, manages vendor relationships, and serves as the primary contact for facilities matters. It combines operational leadership, strategic planning, financial management, technical expertise, and client service, with the goal of improving building performance, optimizing costs, and delivering value to stakeholders. The work schedule is Monday through Friday, 8:00 AM to 4:00 PM. The role reports to the Regional Facilities Manager. The estimated annual base salary is $145,300–$178,100, plus an annual salary bonus. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field, or an equivalent combination of education and experience.
At least 7 years of third-party commercial facilities management experience, including at least 3 years in a leadership role.
Expertise in building systems, including HVAC, electrical, plumbing, fire/life safety, and building automation systems.
Proven experience managing multi-million-dollar budgets and delivering measurable cost savings while maintaining service excellence.
Experience managing Class A office buildings, corporate headquarters, corporate campuses, or multi-site portfolios exceeding 500,000 square feet.
Strong leadership and people management skills, including experience hiring, training, developing, and retaining high-performing teams.
Excellent client relationship management and communication skills, with a service-oriented mindset and ability to communicate across organizational levels.
Comprehensive knowledge of local, state, and federal regulations governing commercial property operations, safety, and environmental compliance.
Proficiency with computerized maintenance management systems (CMMS), MS Office Suite, and facilities management software platforms.
Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

Advanced degree (MBA, Master’s in Facilities Management, or Engineering) or relevant professional certifications such as CFM, FMP, LEED AP, or PE.
Background in sustainability initiatives, energy management programs, and green building operations, with demonstrated results.
Experience implementing technologies such as IoT sensors, smart building platforms, or predictive maintenance solutions.
Previous experience in corporate real estate services or third-party facilities management.
Strong analytical skills and experience with data-driven decision-making, performance metrics development, and continuous improvement methodologies.

Responsibilities

Oversee facilities operations, including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation, to support performance and regulatory compliance.
Lead, mentor, and develop a team of facilities professionals, fostering accountability, continuous improvement, and service excellence.
Develop and manage annual operating budgets, capital improvement plans, and financial forecasts, and identify cost-saving opportunities without compromising service quality.
Serve as the primary client liaison through proactive communication, strategic planning sessions, and responsive problem-solving.
Coordinate preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime.
Ensure compliance with local, state, and federal regulations, including building codes, safety standards, environmental requirements, and accessibility guidelines.
Conduct property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactively.
Lead renovation, system upgrade, and sustainability projects from conception through completion.
Prepare reports, presentations, and analytics on operational performance, financial trends, and strategic recommendations.