Senior Facilities Manager

JLL•White Plains, NY

6d•$200,000 - $221,000•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Transform Facilities at JLL with your leadership experience as a Senior Facilities Manager on a technology client account. This position requires a dynamic leader who can balance operational excellence with strategic planning, financial acumen with people management, and technical expertise with exceptional client service. You'll be empowered to implement innovative solutions that enhance building performance, optimize costs, and deliver measurable value to stakeholders while maintaining the heightened operational standards required for research and development or data center environments.

Requirements

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience
Minimum of 7 years of progressive facilities management experience, with at least 3 years in a leadership role managing complex commercial properties
Demonstrated expertise in building systems including HVAC, electrical, plumbing, fire/life safety, and building automation systems
Experience with specialized systems such as laboratory HVAC (100% outside air, variable volume fume hoods, differential pressure control), cleanroom environments, chemical storage and handling, gas detection systems, or high-density computing infrastructure
Proven track record of managing multi-million dollar budgets and delivering measurable cost savings while maintaining service excellence
Experience managing Class A office buildings, corporate headquarters, corporate campuses, or multi-site portfolios exceeding 500,000 square feet
Strong leadership and people management skills with experience hiring, training, developing, and retaining high-performing teams
Demonstrated ability to lead technical teams in high-pressure, time-sensitive situations and manage incident response with clear escalation protocols
Excellent client relationship management abilities with a service-oriented mindset and strong communication skills across all organizational levels
Comprehensive knowledge of local, state, and federal regulations governing commercial property operations, safety, and environmental compliance
Proficiency with computerized maintenance management systems (CMMS), MS Office Suite, and facilities management software platforms
Demonstrated experience managing vendor relationships for specialized equipment including UPS maintenance, generator servicing, precision cooling, fire suppression testing, and critical infrastructure contractors

Nice To Haves

Advanced degree (MBA, Master's in Facilities Management, or Engineering) or relevant professional certifications such as CFM, FMP, LEED AP, or PE
Minimum of 2-5 years of hands-on experience managing mission-critical 24/7 facilities such as data centers, research and development laboratories, life sciences facilities, cleanrooms, or other environments requiring continuous uptime
Background in sustainability initiatives, energy management programs, and green building operations with demonstrated results
Experience implementing innovative technologies such as IoT sensors, smart building platforms, or predictive maintenance solutions
Previous experience working in a corporate real estate services or third-party facilities management environment
Strong analytical skills with experience in data-driven decision making, performance metrics development, and continuous improvement methodologies
Experience with root cause analysis methodologies, incident management frameworks (ITIL), and continuous improvement programs (Six Sigma, Lean) applied to critical facilities operations
Experience managing facilities supporting regulated industries including pharmaceutical manufacturing, biotechnology research, semiconductor fabrication, or financial services trading floors

Responsibilities

Oversee all aspects of facilities operations including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory compliance
Manage critical infrastructure including redundant power systems (UPS, generators, automatic transfer switches), precision cooling systems, humidity control, fire suppression systems, and environmental monitoring systems
Lead, mentor, and develop a team of facilities professionals, fostering a culture of accountability, continuous improvement, and service excellence
Develop and manage annual operating budgets, capital improvement plans, and financial forecasts while identifying cost-saving opportunities without compromising service quality
Serve as the primary client liaison, building strong relationships through proactive communication, strategic planning sessions, and responsive problem-solving
Coordinate and oversee preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime
Implement and maintain rigorous planned maintenance schedules for critical systems with documented procedures, change management protocols, and minimal disruption to operations
Ensure compliance with all local, state, and federal regulations including building codes, safety standards, environmental requirements, and accessibility guidelines
Conduct regular property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactively
Perform critical infrastructure assessments, single points of failure analysis, and redundancy validation to ensure operational resilience
Lead special projects including renovations, system upgrades, and sustainability initiatives from conception through completion
Prepare comprehensive reports, presentations, and analytics that demonstrate operational performance, financial trends, and strategic recommendations