Senior Facilities Manager

ABM US • Fremont, CA

18h • $150,000 - $160,000

About The Position

The Senior Facilities Manager oversees the day-to-day services and operations of assigned locations across a region, including multiple accounts and multisite customer locations. The role is responsible for human resources management, accounting, marketing and budget support, client relations, and overall operational performance. The manager develops, plans, organizes, and cost-controls procedures to meet customer-specific contract requirements and support client retention. The role also leads regional teams and drives continual operational improvement by supporting staff learning and development.

The position manages facility operations in mission-critical spaces, working to maintain high-quality service without affecting customers. It oversees facility staff, vendors, operating procedures, emergency response, maintenance, safety, budgets, projects, customer relationships, training, and relevant facility systems. The listed annual salary range is $150,000–$160,000. Applicants may be eligible for a company incentive or bonus program. ABM offers a comprehensive benefits package; details are provided through its benefits information link.

Requirements

• Bachelor’s degree (B.A. or B.S.) from an accredited college or university in a relevant field, or equivalent 5–7+ years of experience in mission-critical operations environments.
• At least 5 years of facility management, plant operations, engineering, or maintenance supervision experience.
• Strong verbal and written communication skills with audiences at the C-level and below, including customers and vendors.
• At least 5 years of management experience with 5 or more direct reports.
• Experience generating cost savings through multiple continuous-improvement activities.
• At least 5 years of electrical or mechanical experience.
• Experience with a computerized maintenance management system (CMMS), such as 360 Facility or Maximo.
• Proven budget and personnel responsibilities.
• Strong interpersonal, oral, and written communication skills, including report-writing ability.
• Computer proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Working knowledge of purchasing and/or utilizing and managing subcontracts and vendors.
• Identify, vet, and approve subcontractors who will perform work on-site.

Nice To Haves

• Building Automation System (BAS) experience with Siemens Apogee, Johnson Metasys, or Trane Tracer.
• CPMM Certified Plant Maintenance Manager certification.
• Certified Facility Manager certification or other relevant certifications.

Responsibilities

• Ensure work performed in mission-critical spaces meets high-quality standards and does not affect internal or external customers.
• Manage the team, including Facility Coordinators, Chief Engineers, Workplace Experience Coordinators, technicians, handypersons, and vendors.
• Oversee the development and accuracy of site-level operating procedures and other documentation.
• Supervise and escalate ABM’s response to after-hours emergencies at assigned facilities as needed.
• Provide training and support to expand operations staff capabilities.
• Give hands-on instruction in basic maintenance, safety, and troubleshooting procedures, and demonstrate proper tool use and care.
• Promote professionalism and direct the performance of contracted maintenance.
• Plan and forecast operating and maintenance budgets, and recommend and estimate facility repairs and improvements.
• Comply with policies and audit standards for safe hazardous-material storage, use, and disposal.
• Resolve electrical, mechanical, BAS, BMS, and fire protection system issues while minimizing risk and business impact, and communicate issues promptly to management and customers.
• Manage customer relationships and serve as the single point of contact for facility-related issues, including schedules, new business, projects, budgets, expansion, and staffing.
• Oversee preventive maintenance inspections and guide the response to identified issues.
• Develop, plan, and implement an annual shutdown program for preventive maintenance activities.
• Apply technical knowledge of critical electrical and mechanical systems to prioritize, assign, track, and trend equipment history.
• Audit CMMS databases for accuracy and completeness, produce customer-requested reports, and control system access and user credentials.
• Ensure projects satisfy clients and are managed against budgets, schedules, key performance indicators, and contractual requirements.
• Ensure ABM training expectations are met and audit the process monthly.
• Identify, vet, and approve subcontractors performing work on-site.

Benefits

• Comprehensive benefits package; details are available through ABM’s benefits information link.
• May be eligible to participate in a company incentive or bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior