Senior Facilities Manager

JLL • New York City, NY

17d • $145,300 - $178,100 • Onsite

About The Position

JLL is hiring a Senior Facilities Manager to lead comprehensive facilities operations for a global client account in its Technology Vertical. The role is based onsite at the client’s corporate flagship office in New York City and includes approximately 25% travel to local client sites in the Northeast region. The position oversees day-to-day operations and long-term facilities strategies across a complex commercial property portfolio, balancing operational excellence, strategic planning, financial management, people leadership, technical expertise, and client service.

The manager leads a team of facilities professionals, manages vendor relationships, and serves as the primary contact for facilities matters. Responsibilities include managing building systems and services, budgets and capital plans, preventive maintenance, regulatory compliance, property inspections, client relationships, projects, and operational reporting. The role reports to the Regional Facilities Manager. The onsite work schedule is Monday through Friday, 8:00 AM to 4:00 PM. The expected annual base salary is $145,300–$178,100, with an annual salary bonus. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field, or an equivalent combination of education and experience.
• At least 7 years of third-party commercial facilities management experience, including at least 3 years in a leadership role.
• Expertise in HVAC, electrical, plumbing, fire/life safety, and building automation systems.
• Track record managing multi-million-dollar budgets and delivering measurable cost savings while maintaining service excellence.
• Experience managing Class A office buildings, corporate headquarters, corporate campuses, or multi-site portfolios exceeding 500,000 square feet.
• Leadership and people-management skills, including experience hiring, training, developing, and retaining high-performing teams.
• Client relationship management skills, service orientation, and strong communication across organizational levels.
• Knowledge of local, state, and federal regulations governing commercial property operations, safety, and environmental compliance.
• Proficiency with computerized maintenance management systems (CMMS), MS Office Suite, and facilities management software platforms.
• Authorization to work in the United States without visa sponsorship.

Nice To Haves

• Advanced degree such as an MBA, master’s in Facilities Management, or master’s in Engineering.
• Professional certifications such as CFM, FMP, LEED AP, or PE.
• Background in sustainability initiatives, energy management programs, and green building operations with demonstrated results.
• Experience implementing technologies such as IoT sensors, smart building platforms, or predictive maintenance solutions.
• Experience in corporate real estate services or third-party facilities management.
• Analytical skills and experience in data-driven decision-making, performance metrics development, and continuous improvement methodologies.

Responsibilities

• Oversee facilities operations, including soft services, janitorial, snow removal, landscaping, HVAC, electrical, plumbing, life safety systems, and building automation, ensuring performance and regulatory compliance.
• Lead, mentor, and develop facilities professionals, promoting accountability, continuous improvement, and service excellence.
• Develop and manage annual operating budgets, capital improvement plans, and financial forecasts; identify cost-saving opportunities while maintaining service quality.
• Serve as the primary client liaison through proactive communication, strategic planning, and responsive problem-solving.
• Coordinate preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime.
• Ensure compliance with local, state, and federal regulations, building codes, safety standards, environmental requirements, and accessibility guidelines.
• Conduct property inspections, risk assessments, and performance evaluations to identify improvements and address issues proactively.
• Lead renovations, system upgrades, and sustainability initiatives from conception through completion.
• Prepare reports, presentations, and analytics on operational performance, financial trends, and strategic recommendations.
• Travel approximately 25% to local client sites in the Northeast region.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package focused on mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior