Senior Facilities Manager

JLL • Santa Clara, CA

13d • $150,000 - $170,000 • Onsite

About The Position

The Senior Facilities Manager manages assigned sites within an account’s owned and/or occupied portfolio, ensuring operations meet applicable local, state, and federal requirements. The role manages relationships with all lines of business and third parties associated with assigned buildings and leads a team of facilities management professionals. The position is on-site in Santa Clara, California.

Requirements

• High school diploma or equivalent.
• 8–10 years of experience in Integrated Facilities Management or a related Commercial Real Estate function.
• Strong organizational and management skills in matrixed organizations, including oversight of technical and administrative staff.
• Strong interpersonal and problem-solving skills.
• Excellent verbal and written communication and presentation skills.
• Demonstrated record of providing excellent internal and external customer service.
• Knowledge of Excel and ability to analyze data.
• Proficiency in MS Office and MS SharePoint.
• Computer proficiency in CMMS/work-order systems.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Bachelor’s degree in Engineering.
• Knowledge of standard business and accounting practices.

Responsibilities

• Manage the performance and outcomes of assigned staff.
• Maintain relationships with third-party owners and ensure lease compliance, accurate and timely reporting, and resolution of critical tenant-relations issues.
• Provide facility services in accordance with account processes and procedures, including implementing policies and programs and coordinating information.
• Ensure compliance with portfolio-wide initiatives and applicable local, state, and federal laws and regulations.
• Manage, coordinate, and exercise functional responsibility for facilities management services at assigned facilities and across the assigned geography.
• Prepare, submit, and manage facility budgets in line with client goals; track variances and ensure a smooth recovery process.
• Support prompt collection of management fees and reimbursements from third-party tenants in account-owned premises.
• Manage the team, staff development, and planning; execute succession and growth plans and participate in compensation planning.
• Create measurable career development plans for each direct report and hold consistent progress conversations.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED