Senior Facilities Manager

WelbeHealth

2d•$120,165 - $158,617

About The Position

The Senior Facilities Manager provides strategic and operational leadership for WelbeHealth’s facilities portfolio, including new site development, ongoing facility operations, maintenance, vendor performance, equipment and supplies, occupancy services, and financial oversight. The role builds the infrastructure, standards, systems, and team capabilities needed to scale the facilities function as the organization grows. It creates and drives consistent enterprise processes, identifies and delivers continuous improvement opportunities, establishes performance measures and governance, and translates business needs into sustainable, repeatable solutions. The Senior Facilities Manager owns facilities strategy and execution across a growing, multi-state portfolio, developing scalable systems, standardized processes, and vendor partnerships to support new market launches and ongoing operational excellence. The role collaborates with market leaders and internal stakeholders to optimize facility performance, manage costs, mitigate operational risks, and provide safe, reliable, and compliant environments for participants and team members. Compensation consists of base salary plus bonus. The stated compensation range is $120,164.59–$158,617.26 USD; actual compensation is determined based on experience and relevant qualifications. WelbeHealth also offers healthcare coverage, a 401(k) match, paid time off, holidays, sick days, and additional benefits. Employees must provide proof of vaccination or a vaccine declination form before employment and follow required infection-control and PPE standards.

Requirements

Bachelor’s degree in facilities management, construction management, business administration, healthcare administration, engineering, or a related field; equivalent relevant experience may be considered.
At least seven years of progressive experience in facilities, property, construction, or multi-site operations, including at least three years leading teams, programs, or complex cross-functional initiatives.
Demonstrated success building or scaling a facilities function, service-delivery model, or operating infrastructure in a high-growth organization.
Ability to create, document, implement, and sustain enterprise processes, standards, controls, and governance across multiple locations.
Experience leading end-to-end process improvement using structured problem-solving, root-cause analysis, change management, and measurable outcome tracking.
Experience overseeing maintenance, repairs, renovations, new-site readiness, vendor services, facilities technology, and operational handoffs across a multi-site portfolio.
Demonstrated financial acumen, including budgeting, forecasting, variance management, business-case development, and identifying cost-saving and cost-avoidance opportunities.
Strong vendor and contract management capabilities, including sourcing support, service-level management, performance reviews, issue escalation, and relationship governance.
Strong leadership, project management, financial, and vendor management skills, with the ability to oversee multi-site operations, lead new market readiness, manage competing priorities, and drive consistent, cost-effective results.
Strategic, highly organized, and collaborative approach; passion for operational excellence, process improvement, and building scalable facilities infrastructure.

Nice To Haves

Professional certification such as PMP, CFM, FMP, LEED, or a related credential.

Responsibilities

Lead the facilities function’s operating strategy and translate organizational growth plans into scalable staffing, systems, service-delivery, vendor, and capital requirements.
Create, own, implement, and continuously improve enterprise facilities policies, standard operating procedures, service-level agreements, workflows, controls, and escalation paths.
Build repeatable and scalable processes for new market launches, site transitions, and ongoing operation of a growing multi-state portfolio.
Own assigned vendor portfolios, including janitorial, preventative maintenance, linens, hazardous waste disposal, and other services; manage vendor relationships, service-level agreements, stakeholder feedback, and contract review.
Own the facilities service-request platform and related technology roadmap, including intake, prioritization, assignment, escalation, closure, reporting, and user adoption.
Use operational data, stakeholder feedback, root-cause analysis, and external best practices to identify and lead improvements to quality, speed, consistency, cost effectiveness, and customer experience.
Define and monitor key performance indicators, service-level expectations, dashboards, and business reviews; communicate risks, trends, decisions, and corrective actions to senior leadership.
Direct facilities support for multiple market launches, including readiness planning, supply and equipment deployment, vendor activation, training coordination, clinic and kitchen setup, leadership updates, and operational handoff.
Oversee facilities operations across multiple sites, including maintenance, repairs, renovations, new-site readiness, facilities technology, and operational handoffs.
Manage financial aspects such as budgeting, forecasting, variance management, business cases, and cost-saving and cost-avoidance opportunities.