Senior Facilities Manager

ABM•Fremont, CA

23d

About The Position

The Senior Facility Manager oversees day-to-day services and operations at multiple assigned locations within a region. The role manages personnel, accounting, marketing and budget support, client relations, contractual compliance, service performance, and customer retention. The manager leads regional teams and drives continual operational improvement through staff learning and development. The position is responsible for the quality and continuity of work in mission-critical spaces, team performance, site procedures, emergency response, staff training, contracted maintenance, financial planning, hazardous-material compliance, and resolution of facility-system issues. It also serves as the customer’s single point of contact for facility-related matters and oversees preventive maintenance, shutdown programs, equipment history, CMMS records, training audits, subcontractors, and projects. Projects must meet client expectations, budgets, schedules, performance indicators, and contractual requirements. The annual salary range is $150,000–$160,000. Specific offers may vary based on education, experience, skills, abilities, geographic location, and market data. The successful applicant may be eligible for a company incentive or bonus program. ABM offers a comprehensive benefits package; further information is available through the company’s Annual Benefits-Staff and Management information.

Requirements

Bachelor’s degree from an accredited college or university in a relevant field, or equivalent.
5–7+ years of experience in mission-critical operations environments.
At least 5 years of facility management, plant operations, engineering, or maintenance supervision experience.
Strong verbal and written communication skills with audiences from C-level executives to frontline staff, including customers and vendors.
At least 5 years of management experience with 5 or more direct reports.
Experience generating cost savings through multiple continuous-improvement activities.
At least 5 years of electrical or mechanical experience.
Experience with CMMS platforms such as 360 Facility or Maximo.
Proven budget and personnel responsibilities.
Strong interpersonal, oral, and written communication skills, including report-writing ability.
Computer proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Working knowledge of purchasing and/or utilizing and managing subcontracts and vendors.

Nice To Haves

Experience with building automation systems such as Siemens Apogee, Johnson Metasys, or Trane Tracer.
CPMM (Certified Plant Maintenance Manager) certification.
CFM (Certified Facility Manager) or other relevant certifications.

Responsibilities

Oversee day-to-day services and operations at assigned locations across a region, including multi-site performance and customer retention.
Manage the regional team, including Facility Coordinators, Chief Engineers, Workplace Experience Coordinators, technicians, handypersons, and vendors.
Ensure work in mission-critical spaces is performed to a high standard without impacting internal or external customers.
Develop and maintain accurate site-level operating procedures and documentation.
Supervise and escalate ABM’s response to after-hours emergencies at assigned facilities.
Train and support operations staff, expand their capabilities, provide hands-on instruction in basic maintenance, safety, and troubleshooting, and demonstrate proper tool use and care.
Promote professionalism and direct the performance of contracted maintenance.
Plan and forecast operations and maintenance budgets, and recommend and estimate facility repairs and improvements.
Comply with policies and audit standards for safe hazardous-material storage, use, and disposal.
Resolve electrical, mechanical, BAS, BMS, and fire protection system issues while minimizing risk and business impact; communicate issues promptly to management and customers.
Manage customer relationships and act as the single point of contact for facility-related schedules, new business, projects, budgets, expansion, and staffing.
Oversee preventive maintenance inspections and guide the resolution of identified issues.
Develop, plan, and implement annual shutdown programs for preventive maintenance activities.
Use technical knowledge of critical electrical and mechanical systems to prioritize, assign, track, and trend equipment history.
Audit CMMS databases for accuracy and completeness, produce reports as requested by customers, and control system access and user credentials.
Ensure projects meet client expectations and manage project budgets and financials, schedules, key performance indicators, and contractual requirements.
Ensure ABM training expectations are met and audit the training process monthly.
Identify, vet, and approve subcontractors performing work on-site.