Senior External Engagement Manager

USP•Rockville, MD

About The Position

The Senior Engagement Manager will play a pivotal role in advancing the USP Resiliency Center’s influence, visibility, and impact. This role is directly responsible for the management and activation of a high-level, multi-sector advisory board, as well as the planning and execution of the Resiliency Center’s signature events and convenings. The role serves as a strategic connector—linking advisory board insights, thought leadership agendas, and convenings to USP’s broader influence, policy, and stakeholder engagement strategies. Working in a highly matrixed environment, the Senior Manager will coordinate closely with leadership across the Resiliency Center, Global External Engagement, Communications, Science, Advocacy, and Business Development to ensure that outputs from advisory bodies and events are purposeful, aligned, and action oriented. This is an individual-contributor role requiring strategic judgment, executive presence, strong project management skills, and the ability to translate complex discussions into concrete influence and engagement outcomes.

Requirements

Bachelor’s degree in public health, public policy, international affairs, communications, or a related field.
7+ years of relevant professional experience, including experience with high-level advisory bodies, stakeholder engagement, or strategic convenings.
Demonstrated experience managing high-profile events or convenings involving senior leaders and external stakeholders.
Proven ability to operate effectively in a matrixed organizational environment and coordinate across multiple teams.
Strong written and verbal communication skills, with the ability to synthesize complex inputs into clear, actionable outputs.
Excellent project management skills, including managing competing priorities and deadlines.
Exceptional organizational and coordination skills.
Detail-oriented with a high bar for quality and professionalism.
Excellent written and oral communication skills.
Experience with CRM and email marketing software (e.g. Salesforce, Marketo, Constant Contact).

Nice To Haves

Master’s degree in public health, public policy, international development, communications, or a related field.
Experience working at the intersection of policy, industry, and public health or regulatory systems.
Familiarity with thought leadership development, influence strategies, or advocacy engagement.
Comfort engaging with senior executives, government officials, and external partners.

Responsibilities

Serve as the primary manager for the USP Resiliency Center’s high-level Advisory Board, including senior leaders from government, industry, academia, health systems, and other key stakeholders.
With the Resiliency Center leadership, design and manage the advisory board’s annual cadence, including meeting schedules, agendas, pre-reads, and follow-up deliverables.
Partner with Resiliency Center leadership to shape advisory board priorities and agendas that advance thought leadership topics and strategic objectives.
Translate advisory board insights, recommendations, and discussions into clear outputs, including key messages, internal briefs, content themes, and stakeholder engagement considerations.
Support onboarding, member engagement, and stewardship to ensure sustained participation and value creation for both USP and advisory members.
Lead planning and execution of the Resiliency Center’s signature events including public forums, invitation-only roundtables, and executive convenings.
Ensure events are strategically designed to align with USP and Resiliency Center priorities and stakeholder influence goals.
Coordinate end-to-end event delivery, including concept development, agendas, speaker coordination, logistics, run-of-show, and post-event reporting.
Work closely with Communications and External Engagement teams to ensure consistent messaging, audience targeting, and amplification before and after events.
Partner with Resiliency Center leadership and Communications to ensure advisory board and convening outputs inform broader thought leadership plans (e.g., content series, white papers, briefings).
Help connect convening topics and insights to USP’s broader influence strategies, including advocacy, government engagement, and stakeholder relationship-building.
Contribute to planning cycles that align advisory activities and events with annual Resiliency Center priorities and USP institutional objectives.
Serve as a key liaison across departments—including Communications, Science, Advocacy, Business Units, and Executive Leadership—to ensure alignment and coordination.
Track dependencies, timelines, and approvals across teams in a matrixed environment.
Support leadership briefings and internal alignment on advisory board outcomes, convening objectives, and influence implications.
Support and align with other engagement and influence efforts within GHMS
Develop planning tools, trackers, and templates to support consistent execution of advisory board and event activities.
Produce concise post-meeting and post-event summaries highlighting insights, decisions, and recommended follow-up actions.
Identify opportunities to continuously improve the effectiveness and strategic value of advisory boards and convenings.
Process contracts and invoices for vendors, consultants or other purchase requests.