Senior Experience Designer - Canada / US, Remote

Autodesk•San Francisco, CA

1d•Remote

About The Position

Autodesk is seeking an experienced Senior Experience Designer for its Worldwide Marketing Digital & eCommerce team. The designer will shape Autodesk’s digital commerce experiences by creating intuitive, engaging, customer-centered journeys across Autodesk.com, from product discovery and pricing through purchase, subscription management, and post-purchase engagement. The work supports Autodesk’s Product-Led Growth (PLG) strategy by helping customers discover value, reducing friction, and enabling self-service experiences that foster activation, conversion, adoption, and long-term success. The role involves close collaboration with product managers, engineers, researchers, content strategists, analytics partners, and business teams. The successful candidate will use customer insights, behavioral data, experimentation, and modern design practices to simplify complex workflows and improve digital experiences. The position calls for systems thinking, strong interaction and visual design, and the ability to translate customer insights, business strategy, and product objectives into effective experiences. Candidates must submit a resume and a password-protected portfolio with their application.

Requirements

At least 5 years of related professional experience in UX design.
Demonstrated experience designing end-to-end user experiences, including information architecture, user flows, wireframes, prototypes, interaction design, and high-fidelity visual design.
Proficiency with modern design and prototyping tools, such as Figma, and the ability to communicate ideas at multiple levels of fidelity.
Experience incorporating AI-powered design tools into the design process to accelerate ideation, content creation, prototyping, or design exploration while maintaining craft and usability.
Current expertise in human-centered design best practices.
Ability to collaborate effectively with Product Management, Engineering, Marketing, Content Strategy, Analytics, and cross-functional stakeholders.
Experience using customer research, analytics, usability testing, and A/B experimentation to inform design and optimize customer experiences.
Excellent visual and verbal communication skills, including the ability to distill complex ideas and large amounts of data and viewpoints.
Ability to present designs to varied audiences, including software development, product management, quality assurance, learning content development, marketing, and sales.
Demonstrated research experience, such as interviews, ethnography, or user testing.
Ability to collaborate effectively with multidisciplinary global Agile teams.

Nice To Haves

Bachelor’s degree in interaction design or a related field.
Experience in eCommerce.
Experience designing customer experiences that use machine learning, such as personalization, recommendations, or intelligent automation.
Experience with Autodesk or comparable competitive products.
Experience designing for large-scale .com ecosystems and global digital platforms.
Experience leveraging AI tools and workflows to accelerate design, content creation, and customer engagement.

Responsibilities

Lead design of customer-facing experiences across Autodesk.com and related digital touchpoints, ensuring a cohesive end-to-end experience.
Create end-to-end user experiences that support Autodesk’s Product-Led Growth strategy by reducing friction, enabling self-service, and increasing activation, conversion, and customer engagement.
Use AI-powered design tools to accelerate ideation, content creation, prototyping, and design exploration while maintaining quality, accessibility, and usability.
Partner with Product Management, Engineering, Content Strategy, Research, Analytics, and Business teams to define opportunities, solve customer problems, and deliver measurable business impact.
Present design concepts, rationale, and recommendations to stakeholders, incorporating feedback to build alignment and support informed decisions.
Drive visual experience, quality, and interaction design excellence, setting high standards for usability, accessibility, storytelling, and brand expression.
Translate customer insights, business objectives, and behavioral data into digital experiences that improve engagement and measurable business outcomes.
Stay current on UX, ecommerce, AI, and digital experience trends and apply relevant ideas, technologies, and practices to improve customer experiences.