Senior Experience Designer - Canada / US, Remote

Autodesk•Atlanta, GA

1d•$106,000 - $189,970•Remote

About The Position

Autodesk is seeking an experienced Senior Experience Designer to join the Worldwide Marketing Digital & eCommerce team. This role will focus on shaping the future of Autodesk's digital commerce experiences, creating intuitive, engaging, and customer-centered journeys for millions of users globally. The designer will be responsible for end-to-end commerce experiences across Autodesk.com, including product discovery, pricing, purchase, subscription management, and post-purchase engagement. Collaboration with product managers, engineers, researchers, content strategists, and analytics partners is key to creating experiences that balance customer needs with business goals and support Autodesk's Product-Led Growth (PLG) strategy. The goal is to help customers discover value quickly, reduce friction, and enable self-service experiences that drive activation, conversion, adoption, and long-term customer success. The ideal candidate will have a strong background in designing customer-facing digital products, particularly in e-commerce across discovery, purchase, subscription, and post-purchase journeys. Skills in simplifying complex workflows, using customer insights and behavioral data, and creating experiences that support experimentation and personalization are essential. Experience with SaaS, subscription, or Product-Led Growth (PLG) environments is highly valued. A systems-thinking mindset, strong interaction and visual design skills, and the ability to translate insights into intuitive experiences are required. The role involves defining the evolution of Autodesk's digital storefront, integrating UX, storytelling, AI-assisted design, and data-informed experimentation to drive business growth.

Requirements

5+ years of related professional experience in UX design
Demonstrated experience designing end-to-end user experiences, including information architecture, user flows, wireframes, prototypes, interaction design, and high-fidelity visual design
Proficiency with modern design and prototyping tools (such as Figma) and the ability to communicate ideas through multiple levels of fidelity
Experience incorporating AI-powered design tools into the design process to accelerate ideation, content creation, prototyping, or design exploration while maintaining a high standard of craft and usability
Up-to-date expertise in human-centered design best practices.
Demonstrated ability to collaborate effectively with Product Management, Engineering, Marketing, Content Strategy, Analytics, and cross-functional stakeholders
Experience using customer research, analytics, usability testing, and A/B experimentation to inform design decisions and optimize customer experiences
Excellent visual and verbal communication skills with the ability to distill complex ideas, and large amounts of data and viewpoints, to their essence
Ability to present designs to a wide range of audiences, including software development, product managers, quality assurance, learning content development, marketing, and sales
Demonstrated experience in research - interviews, ethnography, user testing, etc
Effective collaboration with multi-disciplinary global Agile teams

Nice To Haves

Bachelor’s degree in interaction design or related field
Experience in eCommerce
Experience designing customer experiences that leverage machine learning (ML) such as personalization, recommendations, or intelligent automation
Experience with Autodesk or comparable competitive products
Experience designing for large-scale .com ecosystems and global digital platforms
Experience leveraging AI tools and workflows to accelerate design, content creation, and customer engagement

Responsibilities

Lead the design of customer-facing experiences across Autodesk.com and related digital touchpoints, ensuring a cohesive and engaging end-to-end experience
Create end-to-end user experiences that support Autodesk's Product-Led Growth (PLG) strategy by reducing friction, enabling self-service, and increasing activation, conversion, and customer engagement
Leverage AI-powered design tools throughout the design process to accelerate ideation, content creation, prototyping, and design exploration while maintaining a high standard of quality, accessibility, and usability
Partner closely with Product Management, Engineering, Content Strategy, Research, Analytics, and Business teams to define opportunities, solve complex customer problems, and deliver measurable business impact
Present design concepts, rationale, and recommendations to stakeholders at all levels, incorporating feedback to achieve alignment and drive informed decision-making
Drive visual experience, quality and interaction design excellence, establishing high standards for usability, accessibility, storytelling, and brand expression
Translate customer insights, business objectives, and behavioral data into compelling digital experiences that improve engagement and measurable business outcomes
Stay current on emerging UX, ecommerce, AI, and digital experience trends, bringing new ideas, technologies, and best practices to improve Autodesk's customer experiences