About The Position

As the Senior Experience Designer, you will lead the design of recommendations and attachment experiences, helping customers discover and add relevant products, services, and accessories throughout their shopping journey. You’ll shape end-to-end experiences across key touchpoints like product detail pages, cart, and checkout to drive conversion and average order value. This role partners closely with product, engineering, and UX teams to deliver scalable, seamless experiences that balance customer needs with business impact. This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.

Requirements

  • 5 years of UX design experience with a strong portfolio of high-impact work
  • 2 years of experience designing in e-commerce or large, multi-channel environments
  • Expertise in visual and interaction design with strong attention to detail
  • Proficiency in Figma and modern design tools
  • Ability to communicate design rationale clearly and influence stakeholders

Nice To Haves

  • Experience with personalization, automation, or AI-driven commerce
  • Familiarity with analytics tools and data-driven design practices
  • Experience contributing to or maintaining design systems
  • Strong systems thinking and ability to design across complex ecosystems
  • Experience mentoring or coaching other designers

Responsibilities

  • Lead design strategy for recommendations and attachment experiences that align to business goals
  • Design scalable, end-to-end flows across PDP, cart, and checkout touchpoints
  • Deliver high-quality visual and interaction design that meets accessibility and brand standards
  • Partner cross-functionally to drive alignment and influence priorities
  • Use data, research, and insights to inform decisions and measure impact

Benefits

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
  • Different types of leaves of absence (LOA) and potential pay sources
  • Intermittent or reduced-schedule leave
  • Paid time off (vacation or PTO)
  • Various forms of incentive pay
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