Senior Executive Business Partner, Strategy & Operations

Twilio

18h•$106,320 - $156,300•Remote

About The Position

Twilio is seeking a Senior Executive Business Partner to support executives and help drive execution on team initiatives aligned with business priorities. The role involves managing competing deliverables and priorities, making effective decisions in ambiguous situations, providing proactive calendar and travel support, and planning global team offsites. The successful candidate will join a team of Executive Business Partners and Administrators and work closely with executives, their direct reports, HR, department leaders, peers, and internal and external stakeholders. This is a remote role based in the West Coast, USA, with approximately 10% anticipated travel for in-person connection. Occasional in-person attendance may also be requested for team gatherings, functional offsites, or customer meetings. Compensation varies by location, with estimated ranges from $106,320 to $156,300. The role may be eligible for Twilio’s equity plan and corporate bonus plan.

Requirements

At least 7 years of experience supporting executives in a fast-paced environment and making sound decisions amid ambiguity and changing priorities.
Superior attention to detail, proactiveness, integrity, and discretion in handling confidential information.
Strong verbal and written communication and organizational skills.
Demonstrated ability to build cross-functional relationships, partner with leaders and peers, and keep multiple teams and projects on track in parallel.
Experience planning domestic and international travel, including air travel, hotel accommodations, and visa requirements.
Ability to plan and facilitate virtual, in-person, or hybrid leadership summits and team-building events.
Experience with contract management and procurement processes.
Proficiency with common administrative tools, such as Zoom and G-Suite.
Excellent time-management and problem-solving skills, ability to anticipate needs, and strong multitasking ability.

Nice To Haves

Large event planning experience.
Previous support roles within the technology industry.
Understanding of business operating cadences and team requirements to align and maintain rhythms.
Prior experience with contract management and procurement processes.
Ability to conduct research and create reports or presentations.
Experience managing travel and entertainment expenses to budget.
Strong written and verbal communication skills.
Ability to think creatively and pivot as needed.

Responsibilities

Partner with executives to understand priorities, manage complex calendars and meeting requests, rank requests, and redirect as needed.
Plan global, multi-day team onsite meetings.
Work independently and make decisions on behalf of executives, using discretion when committing time and evaluating needs.
Manage domestic and international executive travel, prepare expenses, and organize special events, team activities, and meetings, including research, participant coordination, materials, and logistics.
Serve as a point of contact for executives’ direct reports and build relationships with their teams and internal and external stakeholders to advance priorities and identify challenges.
Plan agendas, coordinate logistics for large meetings, draft presentations, take meeting minutes and actions, and coordinate executives’ oral and written communications.
Collaborate with peer Executive Business Partners across functions to support company strategy, goals, and objectives.
Develop a deep understanding of the business to support leaders and teams and further personal career development.
Collaborate with HR and department leaders to champion company values, foster a positive culture, and support team development programs.