Senior Executive Assistant

Rocket Mortgage • Detroit, MI

1d • Onsite

About The Position

The Senior Executive Assistant position provides high-level administrative, operational, and relationship-management support to the Chief Executive Officer. This role serves as a trusted representative of the CEO and the organization, helping manage executive priorities, communications, scheduling, meeting preparation, stakeholder requests, and day-to-day administrative execution. Success in this position requires strong judgment, discretion, confidentiality, responsiveness, and the ability to anticipate needs in a dynamic, fast-paced environment.

Requirements

• Minimum of 5 years of related executive administrative support experience required
• Prior support of a CEO, Chief Officer, C-suite executive, or similarly senior leader strongly preferred.
• Demonstrated experience managing highly confidential information, complex calendars, executive communications, meeting preparation, and stakeholder relationships.
• Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint required.
• Flexible schedule; occasional early morning, evening, or off-hours support may be required based on business needs.

Nice To Haves

• Familiarity with Bedrock, the Family of Companies, Detroit, and executive-level stakeholder environments preferred.

Responsibilities

• Serves as the primary administrative partner to the CEO, anticipating needs, managing competing priorities, and helping ensure the CEO is prepared for meetings, commitments, and follow-up actions.
• Owns complex calendar management, proactively balancing competing priorities, protecting focused work time, and ensuring alignment with organizational objectives.
• Reviews, prioritizes, and manages inbox communications, drafting responses on the CEO's behalf and routing items to appropriate team members for action while preserving appropriate visibility into communications.
• Intakes and organizes a high volume of internal and external communications, including email, voicemail, and meeting requests; identify priority communications and prepares and communicates to the CEO as needed.
• Builds and maintains strong relationships with internal and external stakeholders, serving as a trusted representative of both the organization and the CEO through professionalism, discretion, and sound judgment.
• Coordinates executive-level requests, meetings, tours, and stakeholder interactions, including facilitating matters that may not directly involve the CEO and redirecting stakeholders to the appropriate leaders when needed.
• Coordinates logistics and prepares materials for meetings, calls, events, executive visits & tours, and executive engagements, including agendas, briefing materials, presentations, action items, and follow-up documentation.
• Drafts, edits, and formats correspondence, presentations, and other materials with precision, professionalism, and attention to audience, tone, and confidentiality.
• Develops, improves, and maintains administrative processes that support efficiency, organization, confidentiality, and smooth day-to-day execution for the CEO and Office of the CEO.
• Prepares business and personal travel arrangements, including itineraries, air and hotel accommodations, transportation, and related logistics.
• Supports expense management, purchase orders, invoices, corporate card statements, and related administrative processes in partnership with Finance and other internal teams.
• Handles highly confidential and sensitive information with sound judgment and appropriate discretion, including matters delegated by the CEO or Office of the CEO.
• Supports special projects and other administrative or operational priorities as needed.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed