Senior Executive Assistant

Fidelity Investments • Durham, NC

18h

About The Position

Provide comprehensive administrative support to executive-level leaders as part of Fidelity’s central Executive Administrative team. The role reports to the head of Executive Administration and directly supports leaders of the Enterprise Infrastructure and Operations (EIO) senior leadership team, while frequently partnering with colleagues across the business. The administrative team is recognized as a key contributor to the success of its groups and the company.

Responsibilities include managing complex calendars, travel bookings, expenses, meeting logistics, and special projects related to the technology team. The position also provides backup coverage for other administrative team members and supports executives as a proactive partner who anticipates their needs. Fidelity is transitioning to a full-time onsite working model through a phased regional and role-based rollout; onsite expectations vary and may evolve. The posting also notes that Fidelity may be restricted from hiring or associating with individuals with certain criminal histories under applicable laws and regulations. Fidelity will not provide immigration sponsorship for this position.

Requirements

• More than 5 years of progressive work experience supporting high-level executives.
• Extensive experience supporting multiple executives simultaneously, both domestically and internationally.
• Extensive experience managing multiple domestic and international calendars.
• Excellent verbal and written communication skills, including the ability to interact successfully with senior management, business partners, and employees at all levels.
• Professional maturity and prior corporate experience.
• Ability to maintain a high level of confidentiality.
• Strong attention to detail, communication, and organizational skills.
• Advanced proficiency with Microsoft Office products, including Teams, Word, PowerPoint, and Excel, and willingness to develop further expertise.
• Ability to learn new skills and adapt to new technology.
• Ability to multitask, react, and think quickly.
• Self-starter with a strong sense of ownership and involvement.
• Ability to seek clarification or assistance when needed.
• Willingness to contribute to the work of the larger team.

Nice To Haves

• Bachelor's degree strongly preferred.
• Previous experience in a technology environment.
• Technology industry experience strongly preferred.
• Skill in SharePoint, including developing and maintaining sites.

Responsibilities

• Provide comprehensive administrative support to executive-level leaders, including leaders on the Enterprise Infrastructure and Operations senior leadership team.
• Manage complex calendars for multiple executives, including domestic and international scheduling.
• Book domestic and international travel and process expenses.
• Coordinate meeting logistics, including developing and maintaining agendas, arranging technical support, booking conference rooms, and managing catering.
• Assist with special projects related to the technology team.
• Create and edit Microsoft PowerPoint presentations, Word documents, and Excel spreadsheets.
• Develop and maintain SharePoint sites.
• Provide backup and assistance to other administrative team members to ensure consistent, effective coverage.
• Partner with executives, anticipate their needs, and collaborate with peers and business partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior