Senior Executive Assistant

JPMorganChase•Houston, TX

2d•Onsite

About The Position

As a Senior Executive Assistant in the Commercial and Investment Bank, you will partner with one or more executives to manage demanding, dynamic calendars and complex domestic and international travel. You will lead office and schedule management, help prioritize work and use executives’ time efficiently, plan and lead large events and Town Halls, maintain critical follow-ups, and draft simple communications. You will work with colleagues and key stakeholders to coordinate client meeting schedules, visit preparation and follow-up, market visits, large-scale meetings, and presentations. The role also provides local office and team support, including event planning, employee engagement, client service, general administrative support, reporting, and expense processing. It requires discretion when handling confidential information and adherence to internal controls, policies, and procedures. The role requires five days in the office, Monday through Friday, during normal business hours; hybrid work is not available.

Requirements

At least 5 years of experience supporting executive-level leadership.
Strong organizational skills and the ability to work independently in a demanding, changing, fast-paced environment.
Domestic and international travel-planning skills and knowledge.
Effective interpersonal skills and excellent, confident, clear communication.
Fluency in planning complex market visits.
Fluency with technology and tools such as LLM, Microsoft Excel, PowerPoint, and Teams, and the ability to learn new technologies quickly.
Willingness to work outside business hours when business needs require.
Discretion and good judgment in confidential situations, with proven experience interacting with all levels of an organization.
Strong interpersonal, presentation, and communication skills.
Ability to collaborate effectively with colleagues and team members and assist with projects and tasks as needed.
Ability to work in the office five days a week, Monday through Friday, during normal business hours; hybrid options are not supported.

Nice To Haves

Experience supporting executive-level leadership as a partner to senior-level revenue producers in a sales and financial services environment.

Responsibilities

Manage and screen incoming interactions on behalf of the executive, serving as the primary liaison among leadership, staff, clients, and external stakeholders.
Arrange and maintain complex domestic and international travel plans and itineraries.
Manage complex calendars in a fast-paced environment, prioritize last-minute changes, and coordinate related logistics such as conference rooms, events, and catering.
Work with key stakeholders to manage priorities and maintain key documents using firm tools such as LLM, Teams, and Concur.
Support local event planning and execution and local employee engagement activities, including team recognition and events.
Provide local office support, including phone coverage, new-hire integration, facilities maintenance, supplies, floor access, local events, greeting and escorting clients and guests, food orders, and conference room setup and takedown.
Provide general team support, including timekeeping, training tracking, and ad hoc projects.
Maintain confidential data, enforce internal controls, and comply with policies and procedures.
Support client and other line-of-business reporting within the role’s scope, including preparing basic reports such as canned reports and scorecards.
Process team members’ T&E expense claims, ensure policies are followed, and process items within provided guidelines.
Act as a subject matter expert on policies and procedures.