Senior Executive Assistant

JPMorgan Chase & Co. • Houston, TX

3d • $39 - $60 • Onsite

About The Position

As a Senior Executive Assistant in the Commercial and Investment Bank, you will partner with one or more executives, managing demanding and dynamic calendars and complex domestic and international travel. You will lead the office and schedule, help manage priorities, ensure efficient use of executives’ time, plan and lead large events and Town Halls, maintain critical follow-ups, and draft simple communications. You will partner with colleagues to maximize client meeting schedules, visit preparation, and client follow-up, and work with key stakeholders to plan market visits, large-scale meetings, and presentations.

The role provides executive, team, and local office support, including handling incoming interactions, coordinating travel and events, maintaining documents, supporting client and business reporting, processing expense claims, and helping with office operations. The position requires five days in the office, Monday through Friday, during normal business hours; hybrid work is not supported. The role may require work outside business hours as business needs require.

Requirements

• At least 5 years of experience supporting executive-level leadership.
• Strong organizational skills and the ability to work independently in a demanding, changing, fast-paced environment.
• Domestic and international travel-planning skills and knowledge.
• Effective interpersonal skills and excellent, confident, clear communication.
• Fluency in planning complex market visits.
• Fluency with technology and tools such as LLM, and Microsoft products including Excel, PowerPoint, and Teams; ability to learn new technologies quickly.
• Willingness to work outside business hours as business needs require.
• Discretion and good judgment in confidential situations, with proven experience interacting with all levels of an organization.
• Strong interpersonal, presentation, and communication skills.
• Ability to collaborate effectively with colleagues and team members and assist with projects and tasks as needed.

Nice To Haves

• Experience supporting executive-level leadership as a partner to senior-level revenue producers in a sales and financial services environment.

Responsibilities

• Manage and screen incoming interactions on behalf of the executive, serving as the primary liaison among leadership, staff, clients, and external stakeholders.
• Arrange and maintain complex domestic and international travel plans and itineraries.
• Manage complex calendars in a fast-paced, dynamic environment; prioritize last-minute changes and coordinate logistics such as conference rooms, events, and catering.
• Work with key stakeholders to manage priorities and maintain key documents using firm tools such as LLM, Teams, and Concur.
• Support local event planning and execution, including employee engagement activities such as team recognition and events.
• Provide local office support, including phone coverage, new-hire integration, facilities maintenance, supplies, floor access, local event presence, greeting and escorting clients and guests, and food and conference-room setup and takedown.
• Provide general team support, including timekeeping, training tracking, and assistance with ad hoc projects.
• Maintain confidential data, enforce internal controls, and comply with policies and procedures.
• Support client and other line-of-business reporting within the role’s scope, including pulling canned reports and scorecards.
• Process team members’ travel and expense claims, ensure compliance with policies and processing guidelines, and serve as a subject matter expert on policies and procedures.
• Plan and coordinate executive schedules, large events, Town Halls, market visits, meetings, and presentations; maintain critical follow-ups and draft simple communications.
• Partner with colleagues to maximize client meeting schedules, visit preparation, and client follow-up.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed