Senior Executive Assistant, Office of the CEO

Capital Group•Los Angeles, CA

6d•Hybrid

About The Position

As a Senior Executive Assistant, Office of the CEO, you will report into the Executive Office, providing direct support to the CEO. You have experience operating as an extension of senior leadership, understanding work styles, expectations, and preferences. Your expert-level anticipation has helped you consistently address your manager’s needs before they are aware of them. Your judgment and initiative are rooted in highly visible professional experiences that you’ve learned from. You have a high level of discretion, professionalism, and self-reflection. You’ve built a career assisting others and know the level of attention this role demands. You always think two steps ahead and have mastered the ability to stay on top of rapidly changing priorities and deliverables. You are a master at creating backup plans and alternative options when unforeseen circumstances arise. You’re highly resourceful, composed, and empathetic, adept at building and nurturing professional relationships. You create and prepare documents for meetings, make travel arrangements, lead ad hoc projects, and plan large-scale events.

Requirements

Directly supported top-level executives (C-Suite)
Well-versed in the demands and nuances of managing an executive’s calendar, including complex travel arrangements
Exceptional communication skills, both verbal and written
Ability to communicate effectively across stakeholders at all levels, and from all backgrounds (internally and externally)
High-level of emotional intelligence
Ability to navigate sensitive situations within the Executive Office and across Capital Group with ease
Impeccable judgment
High level of integrity and discretion
Patient and flexible, and able to adapt your style according to the needs of your manager and key stakeholders
Decide how best to respond to key partners and clients based on the nuances of particular situations
Proactive and solutions-oriented
Sense of urgency is consistent and dependable
Calm under pressure, staying composed and professional in high-stress/high-volume situations
Innovative and look for opportunities to optimize processes to drive greater efficiency and smooth operations
Adept at managing complex projects and initiatives
Analytical mindset
Comfortably navigate ambiguous situations
Manage multiple tasks with a range of priorities effectively in a fast paced, ever-changing environment
Strong organizational skills
Collaborative, considerate, and thoughtful approach to everything you do
Able to synthesize large volumes of information into clear, concise insights that help the CEO and Executive Office make informed decisions
Tech savvy – an Outlook and Microsoft suite expert
Regularly fine-tune your craft and are especially focused on continuous improvement
Know Salesforce
Demonstrated strong executive presence and professionalism (demonstrated by acute attention to detail, accessibility, high EQ, etc.) both in written communication and when greeting or interacting with clients (i.e. in Capital Group offices or at corporate events)

Nice To Haves

Mentored, coached, or directly managed other assistants throughout your career

Responsibilities

Create and prepare documents for meetings
Make travel arrangements
Lead ad hoc projects
Plan large-scale events
Manage an executive’s calendar, including complex travel arrangements
Make recommendations on which meetings to prioritize and how best to align travel to support the executive’s most important objectives
Develop alternative plans and execute them as needed
Create agendas, detailed documents and excel files in advance of executive meetings
Build appropriate relationships with assistants who support C-Suite leadership at client firms, government agencies, and other industry organizations with whom the CEO interacts
Manage corporate events (i.e. lunches, dinners) for C-Suite guests, advising on venue choices and timing of meals/events to ensure a smooth, positive experience for all
Exercise sound judgment to prioritize competing demands, and anticipate needs