Senior Event Operations Manager

Docker

9d • $102,200 - $146,000 • Remote

About The Position

Docker's event portfolio includes flagship conferences, developer roadshows, digital events, and community activations. As the portfolio grows, operational excellence is crucial for scaling without added risk or complexity. As a Senior Event Operations Manager, you will own the operational execution of this portfolio. You will coordinate planning timelines, manage vendors and logistics, oversee budgets and the event tech stack, and develop repeatable playbooks to ensure smooth and consistent program execution throughout the year. This role is ideal for someone who excels at building systems, structuring fast-paced projects, and delivering high-quality experiences at scale. You will report to the Director of Events within Marketing and collaborate daily with Product Marketing, Developer Relations, Field Marketing, and Sales. This role requires the ability to travel 35% of the time across North America, with potential for international travel as needed.

Requirements

• 6+ years in full-time, professional event management, event operations, and/or experiential program management.
• Strong project management skills, with a track record coordinating complex programs across multiple stakeholders and concurrent events without losing attention to detail.
• Must have the ability to travel 35% of the time across North America, with potential for international travel.
• Hands-on vendor, agency, and production-partner management, including contracts, budgets, and performance.
• Comfortable using AI to scale repeatable processes without sacrificing quality.
• Demonstrated professional experience with event and marketing tech (registration platforms, lead retrieval, mobile apps) and how event data flows into Salesforce and Marketo and lead management workflows.
• Experience building operational frameworks or playbooks that let event programs scale.
• Comfort working in fast-moving environments where priorities can evolve.

Nice To Haves

• Developer, technical, or enterprise event experience is highly preferred; background in SaaS, developer platforms, cloud, or technology companies is an advantage.

Responsibilities

• Own operational execution across the event portfolio - major conferences, developer roadshows, digital events, and community activations - managing timelines, project plans, and execution milestones across multiple concurrent events, and keeping them on schedule, on budget, and aligned to internal goals.
• Maintain a master event calendar that coordinates timing, resourcing, and dependencies across programs.
• Manage event registration, attendee experience, and lead capture and badging across the portfolio.
• Build scalable event operations: repeatable planning templates, run-of-show frameworks, and operational playbooks, continuously simplifying and improving execution over time.
• Own the event technology stack (registration, mobile apps, lead retrieval) and ensure data flows cleanly into marketing and sales systems.
• Manage vendors and logistics: agencies, venues, production vendors, and internal teams, including contract execution, budget tracking, shipping, production schedules, and onsite readiness.
• Own end-to-end event budgets, including purchase orders, invoicing, and post-event reconciliation.
• Partner cross-functionally with Marketing, Product Marketing, Developer Relations, Field Marketing, and Sales, translating program goals into clear operational plans.
• Operationalize developer-focused programs - roadshows, community activations, and flagship conference experiences - and build frameworks that let them expand to additional markets over time.
• Track event KPIs and pipeline/ROI, run post-event debriefs, and lead reconciliation and timely handoff to sales.
• Provide operational and logistics support to Field Marketing across regional events, roadshows, and third-party/sponsored events, including sponsorship deliverables, booth and presence logistics, and lead retrieval.

Benefits

• Freedom & flexibility; fit your work around your life
• Designated quarterly Whaleness Days plus end of year Whaleness break
• Home office setup; we want you comfortable while you work
• 16 weeks of paid Parental leave (after 6 months of employment)
• Technology stipend equivalent to $100 USD net/month
• PTO plan that encourages you to take time to do the things you enjoy
• Training stipend for conferences, courses and classes
• Equity; we are a growing start-up and want all employees to have a share in the success of the company
• Docker Swag
• Medical benefits, retirement and holidays vary by country

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed