Senior ERP Systems Engineer

Poarch Band of Creek Indians•Atmore, AL

3d•Onsite

About The Position

Join our IT team as the lead technical resource for Microsoft Dynamics 365 Finance & Operations. In this role, you'll administer, secure, maintain, and optimize the ERP environment while partnering with Finance to support system enhancements, integrations, reporting, user access, troubleshooting, and upgrades. You'll play a key role in improving business processes, ensuring system reliability, and supporting enterprise-wide operations. Professional Staff of the Poarch Creek Indians will consistently demonstrate the abilities to influence, innovate, flex their style, and problem solve along with a strong commitment to embodying the core values of the Poarch Creek Indians, which include Perseverance, Opportunity, Accountability, Respect, Culture, and Honesty.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or a related field. A combination of verifiable education and experience equivalent to an additional four (4) years beyond the required experience may be considered in lieu of a degree, at the hiring team's discretion.
Five (5) years of experience working in a similar role administering Dynamics 365: Finance and Operations is required.
Hands-on experience with Microsoft Dynamics 365 Finance & Operations is required.
Demonstrated experience administering, supporting, configuring, securing, deploying, troubleshooting, optimizing, and maintaining Microsoft Dynamics 365 Finance & Operations in a production enterprise environment required.
Experience participating in or supporting Microsoft Dynamics 365 Finance & Operations deployments, implementations, module rollouts, environment readiness activities, post-go-live stabilization, system optimization, or major upgrade initiatives required.
Experience supporting Microsoft Dynamics 365 Finance & Operations financial management functions, including general ledger, accounts payable, accounts receivable, budgeting, fixed assets, cash and bank management, procurement, purchasing, tax, credit and collections, workflow approvals, financial reporting, and related finance and accounting processes required.
Experience working directly with Finance departments to analyze business needs, troubleshoot system issues, support process improvements, validate system behavior, assist with reporting questions, recommend appropriate system-based solutions, and support effective system adoption required.
Experience translating Finance, Accounting, Procurement, and operational requirements into practical system support actions, configuration guidance, workflow improvements, reporting support, integration support, vendor escalation, or process improvement recommendations required.
Experience with Microsoft Dynamics 365 Finance & Operations user administration, role-based security, duties, privileges, permissions, user provisioning, access reviews, least-privilege security practices, security documentation, and account lifecycle support required.
Strong knowledge of segregation of duties concepts, audit controls, change control, access control, financial system controls, and security governance as they apply to Microsoft Dynamics 365 Finance & Operations required.
Experience with Microsoft Dynamics 365 Finance & Operations system configuration, workflows, approval routing, batch processing, system parameters, alerts, personalization, financial dimensions, administrative settings, and functional-technical support required.
Experience with Microsoft Dynamics Lifecycle Services, environment management, sandbox and production support, service updates, release planning, maintenance windows, issue search, environment monitoring, update validation, and Microsoft service update readiness required.
Experience supporting Microsoft Dynamics 365 Finance & Operations system updates, release management, regression testing, user acceptance testing, issue validation, test script execution, release readiness, and post-update support required.
Experience with Microsoft Dynamics 365 Finance & Operations data management tools, including data import, data export, data validation, data entities, configuration data packages, recurring data jobs, master data support, and related data maintenance processes required.
Experience supporting legacy system migration, data conversion, data mapping, data validation, reconciliation, or data integrity activities related to Microsoft Dynamics 365 Finance & Operations required.
Experience using or supporting the Microsoft Dynamics 365 Finance & Operations Data Management Framework, data entities, recurring integrations, configuration data packages, or related D365 data migration and data maintenance tools required.
Experience supporting Microsoft Dynamics 365 Finance & Operations integrations, including APIs, OData, data entities, recurring integrations, middleware, file-based integrations, reporting connections, or third-party system interfaces required.
Experience supporting third-party Finance-related integrations with Microsoft Dynamics 365 Finance & Operations, including AP automation, banking, payment processing, procurement, reporting, financial data interfaces, or other approved business system connections required.
Experience with Microsoft Power BI, including accessing, analyzing, validating, troubleshooting, or supporting reporting from Microsoft Dynamics 365 Finance & Operations data required.
Experience with Power Platform admin center, Microsoft Entra ID, Microsoft 365 identity services, authentication, user provisioning, and access control as they relate to Microsoft Dynamics 365 Finance & Operations required.
Experience working with Finance, Accounting, Procurement, IT, vendors, consultants, auditors, and end users in support of Microsoft Dynamics 365 Finance & Operations required.
Experience participating in or leading cross-functional working sessions related to ERP requirements, configuration decisions, workflow changes, reporting needs, data validation, issue resolution, testing, user adoption, or process improvement required.
Experience developing, maintaining, or using system documentation, support documentation, test scripts, training materials, standard operating procedures, security documentation, configuration documentation, change documentation, administrative procedures, or knowledge base articles required.
Experience developing user guidance, training materials, process documentation, testing instructions, or change-support materials to promote effective adoption and consistent use of Microsoft Dynamics 365 Finance & Operations required.
Vendor management experience, including coordinating support tickets, tracking issue resolution, participating in implementation or upgrade activities, reviewing vendor recommendations, validating fixes, documenting vendor guidance, and escalating system issues as needed required.
Project participation experience required, particularly in Microsoft Dynamics 365 Finance & Operations deployment, implementation, upgrade, module rollout, finance system modernization, data migration, user acceptance testing, change management, business process improvement, or enterprise application support initiatives.
Must successfully pass the required criminal and character background check.
Ability to travel and participate in required training, leadership development, vendor meetings, conferences, implementation activities, and other events.
Ability to perform all duties and responsibilities of this position adequately and successfully.

Nice To Haves

Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate certification preferred.
Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate certification preferred.
Experience with Financial Reporter, Electronic Reporting, SQL Server, Azure SQL, data warehousing, Microsoft Fabric, or other ERP reporting/data extraction tools strongly preferred.
Experience supporting month-end close, year-end close, audit preparation, financial reporting cycles, or other time-sensitive Finance operations within Microsoft Dynamics 365 Finance & Operations strongly preferred.
Experience supporting Dynamics 365 Finance & Operations mobile workspaces, document management, business events, dual-write, Power Automate, Dataverse-related functionality, or related Microsoft platform capabilities preferred.
Experience with Dynamics 365 Finance & Operations operational modules or related business functions, including inventory management, product information management, production control, procurement, purchasing, or related operational processes preferred.
Experience supporting configuration, testing, documentation, or validation of Finance-related requirements needed to meet organizational, audit, regulatory, tax, reporting, or compliance needs within Microsoft Dynamics 365 Finance & Operations preferred.
Certifications appropriate for the position are strongly preferred, including Microsoft Dynamics 365 Finance Functional Consultant Associate, Microsoft Dynamics 365 Supply Chain Management Functional Consultant Associate, Microsoft Dynamics 365 Fundamentals, Microsoft Power Platform, Microsoft Azure, ITIL, or other relevant ERP, cloud, business application, or systems administration certifications.

Responsibilities

Administer, maintain, and optimize Microsoft Dynamics 365 Finance & Operations to ensure a secure, reliable, and high-performing ERP environment.
Support system configuration, security, user access, reporting, integrations, troubleshooting, and ongoing platform enhancements.
Partner with Finance, Accounting, Procurement, and IT to implement solutions, improve workflows, and resolve system issues.
Lead or support ERP implementations, upgrades, testing, data migrations, and continuous improvement initiatives.
Develop system documentation, provide end-user training and support, and ensure compliance with IT security, governance, and audit standards.
Collaborate with vendors and cross-functional teams to support enterprise ERP projects and business operations.