Senior ERP Implementation Consultant

Acumatica • Montreal, QC

5h

About The Position

Acumatica is a leading innovator in cloud ERP solutions, seeking a Senior ERP Implementation Consultant. This role involves providing strategic and operational consulting services to Acumatica customers post-go-live, acting as a trusted advisor to help them maximize their investments through continuous business process optimization, adoption guidance, technical consultation, and relationship management. The ideal candidate will possess strong functional ERP expertise combined with the ability to discuss technical architecture, integration, reporting, and system enhancements. Acumatica fosters a collaborative, high-energy culture with a focus on work/life balance, efficiency, simplicity, customer service, and making a difference. The company offers exceptional professional and financial growth potential.

Requirements

• Bachelor’s degree in computer science, Information Technology, Business Technology, Commerce or a related field of study.
• Basic accounting understanding; Draw T-accounts for analytical uses, know basic accounting concepts – ledgers, sub-ledgers, debits and credits.
• Installation and configuration experience with various Business Application Software (Mid-Market ERP).
• Software presentation and demonstration experience.
• Microsoft Office applications and presentation tools.
• Experience with Microsoft SQL Server; SQL Server relational database concepts including database schemas and the ability to understand a relational database design.
• Organized and analytical, able to eliminate implementation obstacles through creative and adaptive approaches.
• Strong presentation skills, ability to communicate professionally.
• Ability to write reports, business correspondence, professional emails and procedure manuals.
• Ability to read, analyze, and interpret general business and technical information.
• 5+ years’ ERP software implementation experience in construction, including business consulting, project management, project definition, estimating, proposal writing, and engagement planning.
• Self-motivated with a proven track record in business software sales and knowledge of technology.
• Comfortable in the dynamic atmosphere of technical organization with a rapidly expanding customer base.

Nice To Haves

• ERP System Financial and ad-hoc report writing a plus.
• Experience in distribution, field services, supply chain, financials and/or Inventory ERP implementation is a plus.

Responsibilities

• Serve as a trusted advisor for assigned ERP customers post go-live
• Act as a customer’s advocate within the organization to ensure successful outcomes that drive customer satisfaction.
• Conduct regular business reviews to under customer objectives and upcoming initiatives
• Providing continuous functional and business process consulting to help customers improve their Acumatica usage.
• Assess current processes and recommend best practices to help improve efficiency
• Provide insights into customers into existing and upcoming new features in the new Acumatica versions.
• Discuss and advise on the system architecture, integrations, reporting, workflows and customization strategies
• Guidance on Upgrade
• Proactive performance management of customer’s environment
• Partner with support, engineering, services and ISV teams to address customer needs
• Communicate customer feedback to the product teams to influence future product enhancements
• Support Customer Success teams in helping to identify upselling license opportunities

Benefits

• Exceptional professional and financial growth potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior