Senior Equipment Service Technician
About The Position
SSA Steriquip is seeking a Senior Equipment Service Technician to service critical medical equipment used in hospitals and ambulatory surgery centers. This is a fully field-based role where you'll troubleshoot, repair, maintain, and install sterilization and infection prevention equipment that healthcare providers rely on every day. No two days are the same, this is a great opportunity for someone with previous experience working with medical equipment looking for a growth opportunity with more responsibility, and as a path toward a future leadership role. This is a safety-sensitive position.
Requirements
- High school diploma or GED
- Four (4)+ years of professional work experience, including at least two (2) years of experience working on medical sterilization or infection prevention equipment.
- Associate degree, technical certifications, OEM training, or military technical experience may substitute for some experience
- Valid driver's license with an acceptable driving record
- Ability to meet hospital credentialing, background check, and physical assessment requirements
- Basic computer proficiency, including Windows, email, mobile apps, and data entry
- Ability to work flexible hours, including occasional overtime, early mornings, evenings, or overnight travel as business needs require
Nice To Haves
- Mechanically inclined and hands-on
- A strong problem solver
- Reliable, organized, and accountable
- Customer-focused with excellent communication skills
- A self-starter with a strong ownership mentality
- Comfortable working independently
Responsibilities
- Troubleshoot, diagnose, repair, and maintain sterilization and infection prevention equipment.
- Perform preventive maintenance, warranty repairs, installations, and equipment upgrades.
- Collaborate with Technical Support, Engineering, and Service Management to resolve complex issues.
- Document service work using mobile technology and service management software.
- Build strong customer relationships while delivering exceptional service.
- Identify opportunities to improve the customer experience and support company growth.
- Travel throughout your assigned territory to support customer needs.
Benefits
- Overtime opportunities
- Performance bonus opportunities
- Partial ownership of SSA
- Company vehicle
- Company phone, laptop, tools, and equipment
- Company-provided uniforms and gear
- Medical insurance (100% employer-paid employee coverage)
- Dental and Vision insurance
- Health Savings Account (HSA) options
- 401(k) with employer match
- Short- and Long-Term Disability coverage
- Generous Paid Time Off
- Paid holidays
- Paid sick leave
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
