Senior Epic Application Analyst (Radiant)
About The Position
The Senior Epic Application Analyst is responsible for advanced configuration, support, and optimization of Epic applications supporting core business and patient care functions. The role serves as the primary analyst and subject matter expert for assigned Epic modules or workflows, independently leads complex issue resolution and enhancements across various Epic domains, and partners with business, clinical, IT, and vendor stakeholders to ensure system reliability, data integrity, workflow effectiveness, and compliance with organizational and regulatory requirements. The analyst also maintains a strong working knowledge of network, server, and interface infrastructure to independently troubleshoot complex issues, support system integrations, and work with infrastructure teams to ensure application performance and availability.
Requirements
- Bachelor’s degree in information systems, Computer Science, Business, Healthcare Administration, or a related field; an equivalent combination of education and experience may be considered in lieu of a degree.
- At least 5 years of experience in healthcare application support, including Epic, or in operational/functional roles with direct hands-on Epic use demonstrating subject matter expertise in core workflows and processes.
- Current Epic certification or proficiency for assigned applications, with the ability to maintain required certifications and training.
- Experience in advanced configuration, upgrades and releases, integrated testing, and production support.
- Strong understanding of security roles, data controls, change management, and integration fundamentals.
- Ability to lead stakeholder discussions and translate business or clinical requirements into scalable, supportable solutions.
- Mastery in analysis and troubleshooting of healthcare IT applications.
- Strong understanding of healthcare computing environments, clinical and operational workflows, and downstream impacts of system changes.
- Ability to set priorities, produce accurate work, and meet deadlines while handling varied duties and interruptions.
- Ability to work independently, learn quickly, and maintain strong attention to detail.
- Strong organizational and communication skills, including the ability to collaborate across teams and communicate with technical and non-technical audiences.
Nice To Haves
- Clinical or healthcare operations experience with deep workflow knowledge and leadership experience.
- Information Services experience demonstrating mastery of complex analysis and leadership on small or moderately complex efforts.
- Experience with enterprise reporting, auditing, regulatory compliance requirements, or audit readiness expectations.
- Familiarity with change management, testing methodologies, and system governance practices.
Responsibilities
- Provide advanced configuration, support, and optimization of Epic applications.
- Serve as the primary analyst and subject matter expert for assigned Epic modules or workflows.
- Independently lead complex issue resolution and enhancements across Epic domains.
- Partner with business, clinical, IT, vendor, and infrastructure stakeholders to ensure system reliability, data integrity, effective workflows, and compliance.
- Troubleshoot complex issues, support system integrations, and help ensure application performance and availability.
Benefits
- Medical, dental, and vision insurance
- Retirement plan with employer contributions
- Paid time off, including vacation, sick leave, and holidays
- Life and disability insurance
- Flexible spending accounts
- Employee wellness and assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
