Senior Enterprise Sales Manager, Caper International

Instacart

7h•$135,000 - $171,000•Remote

About The Position

Instacart's mission is to create a world where everyone has access to the food they love and more time to enjoy it together. To achieve this mission, we partner very closely with 600+ retailer partners on many initiatives so that they can achieve their core objectives. As part of these initiatives and to support our retail partners, we are working on a number of innovative solutions to continue raising the bar on customer experience, quality, and efficiency. As the S&P Senior Manager, Caper Sales you will own a portfolio of global enterprise retailers to strategically sell in Caper carts and deepen our in-store relationships. You will lead the end-to-end sales strategy for Caper, in close partnership with our International Platform Sales team and Connected Stores leadership, for your portfolio. In addition to your core sales responsibilities, you will collaborate internally with Product, Finance, Marketing, Legal, Ops, and Partnerships to refine acquisition strategies and build / tailor external-facing communications to achieve win-win outcomes for Caper and retailers. This is an individual contributor role with massive potential as the business grows. We are looking for candidates who are excited about Caper, smart cart technology, breaking into a new market, and the future of the in-store experience for customers! The Strategy & Planning team at Instacart sits at the nexus of internal teams and BD Retail. We drive go-to-market strategies, complete analyses, and provide recommendations backed in strategic rationale and analytical rigor for some of the most innovative offerings at Instacart. And when the offering is complex, we also lead solution sales and expansions where we sell directly to retailers. This is a rare opportunity to join a growing team within Business Development.

Requirements

9+ years’ experience working on cutting-edge challenges in the grocery or retail space
Excellent communication, written, verbal and presentation skills with the ability to distill complex ideas into clear and compelling stories
A self-starter able to proactively and independently drive progress across multiple stakeholder groups
Experience selling or expanding high-tech products or services, preferably in the retail industry
Proven track record of exceeding sales / OKR targets
Comfort with ambiguity and a rapidly evolving business landscape
Strong technical skills and understanding of APIs, databases, and integration tools
Willingness and ability to travel internationally as needed

Nice To Haves

Comfort with data analysis and modeling
Ability to speak multiple languages and comfortable with navigating other cultures
Experience with products that involve hardware and software
Exposure to supply chain, in-store advertising, retail labor management, and front end operations

Responsibilities

Own responsibility for strategically selling Caper into a portfolio of key global enterprise retailers, with a specific focus on the European market
Work together with the International Platform Sales team to design and implement selling strategies that will drive revenue growth for Caper and Instacart
Identify, build, and maintain strong relationships with key Caper decision-makers and influencers
Create and deliver compelling Caper and/or Connected Stores presentations and proposals to retailers
Negotiate and close complex Caper contracts with retailers
Collaborate with Connected Stores S&P to enhance the overall go-to-market strategy and processes for Caper
Partner closely with cross-functional stakeholders across several functions including Product, Finance, Marketing, Legal, and Partnerships to develop creative solutions that drive results