Senior Product Manager, International

Toast•Toronto, ON

15h•CA$140,000 - CA$190,000•Hybrid

About The Position

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. International expansion is a critical growth engine for Toast's future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. We are seeking a Senior Product Manager to own the Canadian product roadmap including depth & differentiation in our current customer base and expansion into new regions like Quebec. You will work closely with engineering, design, sales, finance, operations, and marketing partners to deliver a product that helps our customers thrive. In this unique and highly visible role, you will be the primary advocate for the Canadian restaurant ecosystem and have a direct impact on how Toast serves customers in Canada.

Requirements

~6+ years shipping complex software or payments products with demonstrated ownership of multi-team programs or a major product portfolio
Proven track record taking a product from discovery through prototype and pilot to scale.
Experience conducting on-site discovery and validating prototypes in operational environments (restaurant or other physical venues).
Exemplary stakeholder management and ability to align senior partners across sales,, engineering, ops, and GTM, especially on high-visibility initiatives.
Communication & influence. Clear, persuasive written and verbal communication; able to synthesize technical tradeoffs and business value for executives and partners.
Experience launching or running Quebec programs, including French language skills

Responsibilities

Define, prioritize, and deliver strategic roadmap initiatives that improve the value proposition of Toast for our customer base
Champion field research & validation: Spend time with customers in Canada to understand how the existing product must evolve to meet their unique customer needs and operational requirements.
Plan and execute discovery, rapid prototyping, and in-restaurant pilots; iterate based on operational feedback and scale successful experiments.
Collaborate with localization and international teams to lead our launch into Quebec
Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes.