Senior Enterprise Operations Database Administrator - Epic Operational

University of Arkansas for Medical Sciences • Little Rock, AR

19h

About The Position

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. This position is primarily responsible for maintenance and support of the Epic IRIS databases on Linux platforms for both production and non-production environments. The role involves monitoring, maintaining, troubleshooting, and updating/upgrading Epic IRIS databases. It provides support for ongoing Epic EMR implementation projects, offering technical expertise including testing and training. The administrator will also handle system administration of several servers and software systemd analysis, installation, and implementation. This individual will work closely and effectively with technical teams, customers, analyst teams, vendor support, and management to align development plans and ensure effective integration among information systems and the UAMS IT infrastructure. The role requires monitoring technological advancements to ensure continuous improvement, support, and alignment with industry and company standards, as well as emerging business requirements. The administrator must understand the interactions between systems, applications, and services within the environment and evaluate the impact of changes or additions. Analyzing systems and performing usability testing to ensure performance, reliability, scalability, and security requirements are met is also a key aspect. This position provides top-tier support for UAMS Information Technology and conducts tasks and assignments as directed. This position participates in a group 24 hours a day, 7 days a week, 365 days a year on-call rotation where each member of the group takes call for 1 week at a time. The role is recognized as an advanced individual contributor, working with limited supervision and extensive latitude for independent judgment, and may assist less experienced peers.

Requirements

• Master's degree in Computer Science or related field of study, with 3 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration -OR- Bachelor's degree in Computer Science or related field of study, with 5 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration -OR- Associates degree in Computer Science or related field of study, with 7 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration -OR- High School Diploma/GED with 9 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration.
• Required to be on-call and to respond immediately to trouble calls outside of general work hours.
• Ability to work in a team environment with strong written and verbal communication skills.

Nice To Haves

• Bachelor's degree in computer science or related field.
• 5 years of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration.
• 2 years of experience supporting Epic IRIS/Cache.
• 2 years of experience supporting RHEL infrastructure.
• Epic – ODBA Certified.
• Database performance tuning and optimization.
• Backup/recovery strategies.
• Disaster recovery design.
• Scripting.
• Working knowledge of enterprise networking concepts.

Responsibilities

• Primarily responsible for maintenance and support of the Epic IRIS databases on Linux platforms for both production and non-production environments.
• Monitor, maintain, troubleshoot, update/upgrade the Epic IRIS databases.
• Provide support for ongoing Epic EMR implementation projects, providing technical expertise including testing and training.
• System administration of several servers and software systemd analysis, installation, and implementation.
• Work closely and effectively with technical teams, customers, analyst teams, vendor support, and management to align development plans, and to ensure effective integration among information systems and the UAMS IT infrastructure.
• Monitor technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements.
• Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions.
• Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
• Provides top tier support for UAMS Information Technology.
• Conduct tasks and assignments as directed.
• Participate in a group 24 hours a day, 7 days a week, 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.
• May assist less experienced peers.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees