Senior Enterprise Operations Database Administrator - Epic Operational

University of Arkansas•Little Rock, AR

13h•Onsite

About The Position

The Senior Enterprise Operations Database Administrator - Epic Operational is primarily responsible for the maintenance and support of Epic IRIS databases on Linux platforms for both production and non-production environments. This role involves monitoring, troubleshooting, updating, and upgrading these databases. The administrator will provide support for ongoing Epic EMR implementation projects, offering technical expertise, including testing and training. Additionally, the position entails system administration of several servers and software, including systemd analysis, installation, and implementation. The administrator will collaborate closely with technical teams, customers, analyst teams, vendor support, and management to align development plans and ensure effective integration within the UAMS IT infrastructure. A key aspect of the role is monitoring technological advancements to ensure continuous improvement and alignment with industry standards and business requirements. The administrator must understand the interactions between systems, applications, and services, and evaluate the impact of changes. This includes analyzing systems and performing usability testing to ensure performance, reliability, scalability, and security. The position provides top-tier support for UAMS Information Technology and conducts tasks as directed. This role participates in a 24/7/365 on-call rotation, with each member taking call for one week at a time. The position is recognized as an advanced individual contributor, working with limited supervision and extensive latitude for independent judgment, and may assist less experienced peers.

Requirements

Master's degree in Computer Science or related field of study, with 3 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration
Bachelor's degree in Computer Science or related field of study, with 5 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration
Associates degree in Computer Science or related field of study, with 7 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration
High School Diploma/GED with 9 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration.
Required to be on-call and to respond immediately to trouble calls outside of general work hours.
Work occasionally may require in excess of eight hours per day.
Workload pressure will regularly subject incumbent to moderate to high job-related stress.
Ability to work in a team environment with strong written and verbal communication skills.

Nice To Haves

Bachelor's degree in computer science or related field.
5 years of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration.
2 years of experience supporting Epic IRIS/Cache.
2 years of experience supporting RHEL infrastructure.
Epic – ODBA Certified.
Database performance tuning and optimization, backup/recovery strategies, disaster recovery design, scripting, working knowledge of enterprise networking concepts.

Responsibilities

Maintenance and support of the Epic IRIS databases on Linux platforms for both production and non-production environments.
Monitor, maintain, troubleshoot, update/upgrade the Epic IRIS databases.
Provide support for ongoing Epic EMR implementation projects, providing technical expertise including testing and training.
System administration of several servers and software systemd analysis, installation, and implementation.
Work closely and effectively with technical teams, customers, analyst teams, vendor support, and management to align development plans, and to ensure effective integration among information systems and the UAMS IT infrastructure.
Monitor technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements.
Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions.
Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
Provides top tier support for UAMS Information Technology.
Conduct tasks and assignments as directed.
Participate in a group 24 hours a day, 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.