Senior Enterprise Communications & Delivery Specialist

Penn Mutual•Philadelphia, PA
•$70,000 - $80,000

About The Position

Penn Mutual is seeking a communications professional to join its Enterprise Communications team. The role focuses primarily on internal communications while contributing to integrated communications planning for internal and external audiences. The specialist develops content, supports enterprise communications planning, and turns strategies into timely, high-quality deliverables across multiple channels. The position contributes to keeping employees informed, connected, and engaged across Penn Mutual’s flexible, modern workplace.

Requirements

  • Bachelor’s degree in communications, public relations, journalism, marketing, English, or a related field.
  • 3–4 years of experience in internal communications, corporate communications, public relations, marketing communications, or a related field.
  • Strong writing, editing, and proofreading skills.
  • Ability to develop clear, engaging content and manage multiple responsibilities and deadlines with exceptional attention to detail.
  • Experience managing content within an intranet, content management system (CMS), or digital communications platform.

Nice To Haves

  • Experience with SharePoint, Microsoft 365 tools and applications, and/or other digital workplace technologies.
  • Experience creating simple AI agents.
  • Experience coordinating projects, communications workflows, editorial calendars, and timelines using a project management or team workflow system.
  • Familiarity with webinar production and visual communications tools and design principles, including Canva and PowerPoint.

Responsibilities

  • Manage day-to-day delivery of enterprise communications, including gathering information from stakeholders, developing and editing content, using AI thoughtfully, and preparing communications for publication across multiple channels.
  • Support content updates and coordination across employee communications channels, including the intranet, instant notifications, and webinars.
  • Work with the director and manager to turn communications strategies and plans into clear deliverables, execute projects accurately and on time, and recommend editorial lineup and sequencing.
  • Coordinate communications workflows and timelines using the team workflow system, and identify and implement opportunities to automate and improve communications processes, including through responsible use of emerging technologies or agentic AI.
  • Build relationships with stakeholders across the organization and provide responsive, high-quality support to leaders and executives.
  • Contribute to the evolution of Penn Mutual’s SharePoint-based intranet and Microsoft 365 communications ecosystem.
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