Senior Enterprise Account Manager, Adyen for Platforms

Adyen•San Francisco, CA

16d•$215,000 - $290,000•Hybrid

About The Position

Adyen is hiring a Senior Account Manager for its Adyen for Platforms business, based in San Francisco. The role focuses on global SaaS platforms and e-commerce marketplaces, helping partners grow with Adyen’s platform solution and activate revenue streams beyond payment processing, including embedded financial services. The Account Manager builds long-term partnerships and helps partners develop profitable payments capabilities that fit their products and business strategies. The role serves as a trusted adviser to customer departments and guides partners through product integrations, onboarding, payments, payouts, reporting, and use of APIs. It involves working with Adyen’s global offices and technical and sales teams, and coordinating with the customer’s Sales, Onboarding, Risk, Finance, and Product teams. The Account Manager also communicates customer and market needs to Adyen’s product team to support continued innovation. The position is based in Adyen’s San Francisco office. Adyen describes its workplace as hybrid and office-first, values in-person collaboration, and does not offer remote-only roles. Some domestic and international travel is required. Annual OTE is $215,000–$290,000, inclusive of base salary and commercial bonus, with an additional equity component.

Requirements

At least 7 years of experience in a client-facing or product management role; B2B experience with complex enterprise software is ideal.
Commercial experience in payments, financial services, marketplaces, or SaaS platforms.
Strong commercial and organizational capabilities, negotiation skills, and an entrepreneurial track record.
Strategic thinking and excellent project management skills, including the ability to lead time-sensitive, cross-functional initiatives with little supervision.
Strong communication and teamwork skills, with confidence leading technical and commercial discussions.
Problem-solving ability, curiosity, and comfort navigating ambiguity across technical, commercial, and operational challenges.
Hands-on approach to platform merchant onboarding, payment, payout, and reporting setup, along with sound prioritization and delegation skills.
Full professional written and verbal proficiency in English.
Ability to travel domestically and internationally.

Nice To Haves

Other language proficiency.
B2B experience dealing with complex enterprise software.

Responsibilities

Act as the main point of contact, educator, and trusted adviser for the customer’s departments.
Help customers grow their platforms across channels and regions by advising on Adyen products, services, and the international payments landscape.
Manage platform integration with Adyen for Platforms products and help establish and improve reporting, analysis, and APIs in customer backend and frontend interfaces.
Work with Adyen offices worldwide and with Technical and Sales teams to deliver integrations tailored to platform needs.
Identify evolving customer and market needs and provide feedback to Adyen’s product team to inform improvements and development.
Enable platforms to scale using products and marketing aligned with their strategies and roadmaps.
Guide platform merchants on onboarding, payment, payout, and reporting setup, while prioritizing and delegating work and planning for short- and long-term needs.
Lead and manage time-sensitive, cross-functional commercial, operational, and technical initiatives.