Senior Engineering Partner Manager

Red Hat•Raleigh, NC

10d•Remote

About The Position

This is a telecommuting role to be performed anywhere in the U.S. The Senior Engineering Partner Manager will engage with partners to understand integration needs, define product integration points, and translate those requirements into technical development plans that support alignment with the Red Hat Ecosystem strategy and enable the delivery of joint solutions. The role involves evaluating partner and platform components for compatibility with Red Hat technologies, assessing their suitability for targeted customer use cases, and providing strategic recommendations for optimal integration and performance. The individual will act as a subject matter expert for both Red Hat's product portfolio and partner products, understanding their purpose, functionality, impact to joint customers, and roadmap information. Collaboration with product, architecture, and partner engineering teams is crucial to define required platform components across RHEL, OpenShift, OpenStack, and ecosystem integrations to fully support customer and partner use cases. This includes identifying dependencies, validating requirements, and guiding teams toward optimal technical solutions. The role also involves establishing and leading engineering-to-engineering collaboration between Red Hat and partners, organizing and leading roadmap review and planning forums, and guiding partners through technical development and testing challenges. Partners will be guided through validated installation, configuration, and quick guides for Red Hat platform integration, ensuring their hardware, drivers, and applications meet Red Hat’s engineering, certification, and supportability requirements. Cross-functional engineering reviews will be led to ensure Red Hat platforms and partner integrations meet enterprise-grade standards for stability, interoperability, security, and scalability. Coordination with Red Hat engineering and partner teams is necessary to validate software updates, fixes, and platform changes across partner solutions, overseeing testing requirements, reviewing results, and ensuring compatibility or regression issues are resolved before release. Regular partner interlocks with Red Hat Ecosystem stakeholders will ensure alignment of joint products and solutions. The role also includes working with partners to create go-to-market collaterals, presentations, white papers, and blogs to promote collaboration outcomes.

Requirements

Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Telecommunications Engineering Technology or related field and five (5) years of experience in the job offered or related role.
Five (5) years of experience managing partner escalations and customer success metrics.
Five (5) years of experience in technical support engineering, partner engineering, or network solutions engineering in cloud or telecom domains.
Five (5) years of direct engagement experience with strategic partners or customers in technical planning and issue resolution.
Five (5) years of experience as an OpenStack and Kubernetes team lead.
Four (4) years of experience seeking out technical understanding and strategic buy-in with senior engineering and/or business leaders.
Three (3) years of experience designing and deploying virtualized network functions (VNFs) and working with OpenStack, Kubernetes, VMware, and major cloud providers.
Three (3) years of experience leading discussions with technology partners to discuss roadmap alignment and engineering-to-engineering collaboration.

Responsibilities

Evaluate partner and platform components for compatibility with Red Hat technologies and assess suitability for customer use cases.
Act as a subject matter expert for Red Hat product portfolio and partner products.
Collaborate with product, architecture, and partner engineering teams to define required platform components.
Establish and lead engineering-to-engineering collaboration between Red Hat and partners.
Organize and lead roadmap review and planning forums between Red Hat and partner technical teams.
Guide partners in overcoming technical development and testing challenges.
Guide partners through validated installation, configuration, and quick guides for Red Hat platform integration.
Lead cross-functional engineering reviews to ensure Red Hat platforms and partner integrations meet enterprise-grade standards.
Coordinate with Red Hat engineering and partner teams to validate software updates, fixes, and platform changes.
Oversee testing requirements, review results, and ensure compatibility or regression issues are identified and resolved.
Lead regular partner interlocks with Red Hat Ecosystem stakeholders.
Work with partners to create go-to-market collaterals, presentations, white papers, and blogs.