Senior Engineering Manager - Developer Platform (DevEx)

Ping Identity•Austin, TX

13d•$157,248 - $224,640

About The Position

As Senior Manager, Software Engineering for Developer Platform & Experience, you will lead the DevTools engineering team supporting PingOne Multi-Tenant SaaS. DevTools owns the continuous delivery model, application CI/CD pipelines, build systems, and self-service developer tooling that enable 400+ engineers to ship code safely and rapidly. Reporting to a Senior Director of Engineering, you will lead a globally distributed team across North America and India, driving operational rigor, efficiency, and platform modernization.

Requirements

5+ years of engineering management experience leading platform, CI/CD, DevTools, or infrastructure engineering teams.
8+ years of hands-on software development experience with Java (Spring Boot), Groovy pipeline-as-code, Python, or shell scripting in enterprise cloud environments.
Proven track record implementing AI-assisted engineering workflows or automation to improve platform reliability, failure diagnosis, or pipeline self-healing.
Deep technical expertise in modern CI/CD architectures and toolchains, including Jenkins (pipeline-as-code), GitHub, Docker, Kubernetes/Helm, and AWS.
Proven success running developer platforms as a product supporting 100+ engineers, defining clear SLAs/SLOs, and driving adoption of paved-road tooling.
Strong track record operating at a Principal-level technical bar, conducting rigorous architecture reviews, and collaborating effectively with Staff/Principal engineers and senior leadership.
Bachelor's Degree in Computer Science or equivalent practical experience.

Responsibilities

Drive adoption of AI-enabled capabilities across developer tooling and pipelines to improve system reliability, developer efficiency, and automated failure remediation.
Set technical direction and own the continuous delivery model, application CI/CD pipelines, and build systems supporting multitenant SaaS engineering.
Provide architectural oversight, lead design reviews, and guide hands-on technical problem-solving to ensure pipeline scalability, reliability, and security.
Treat the developer platform as a product, partnering across engineering to define paved roads, self-service developer tooling, and automated workflows that accelerate developer productivity.
Establish an operational culture around proactive alerting, system observability, rapid incident response, and disciplined internal RCAs to eliminate recurring platform issues.
Lead, mentor, and grow a globally distributed team of senior and staff engineers across North America and Bangalore, maintaining a high technical bar, team throughput, and continuous technical excellence.