Senior Engineering Manager, Ambient Product

Commure•Mountain View, CA

1d•$240,000 - $275,000•Hybrid

About The Position

Commure is seeking a Senior Engineering Manager to lead the Ambient Product Engineering team, which builds core features across its Ambient AI products and clinical settings. The team owns clinician-facing experiences including ambient capture, real-time note generation, review and editing, copilot-style assistance, and administrative tooling embedded in clinical workflows. The role works closely with Ambient Frontend Engineering, Ambient Labs, and Ambient Integrations to deliver the Ambient product end to end and improve provider experience and generated note quality. The position requires working from the office at least three days a week. The manager leads and grows product engineers, sets technical and execution standards, and owns planning and delivery for high-impact initiatives. They guide architecture for real-time and asynchronous workflows, improve reliability and latency during live patient encounters, and establish consistent handling of incomplete data, AI failures, and confidence signaling. They also develop shared product layers, improve developer velocity and observability, and partner with Ambient Labs to connect LLM pipeline improvements to shipped product features. The role partners with Product, Ambient Frontend Engineering, Design, Compliance, Security, Operations, and Customer Success to turn clinical workflows and customer feedback into intuitive, scalable product improvements. The manager influences engineering direction, drives technical design quality and reliability practices, and stays close enough to code and architecture to help resolve complex problems. Employees are expected to follow Commure’s information security policies, report confirmed or potential security events or risks, and attest to these requirements upon hire and annually.

Requirements

10+ years of engineering experience.
4+ years managing high-performing product teams.
Deep backend expertise designing and scaling distributed systems, APIs, and data pipelines for high-throughput, low-latency products.
Experience supporting mission-critical user workflows.
Proven ability to deliver large-scale product initiatives on time and with high quality.
Strong communication skills and ability to influence product and technical direction.

Nice To Haves

Experience building clinician-facing, enterprise, or regulated products.
Familiarity with AI-driven or ML-powered user experiences.
Background in healthcare, fintech, or other high-reliability domains.

Responsibilities

Lead, grow, hire, and manage a team of product engineers, including coaching, performance management, and process improvement.
Set technical and execution standards for a high-bar, healthcare-grade environment.
Own planning, execution, and delivery for high-impact product initiatives.
Own core Ambient features, including ambient capture, real-time note generation, review and editing, copilot assistance, and administrative tooling.
Lead architecture for real-time and asynchronous product workflows, from audio capture through note generation and review.
Drive latency, reliability, and uptime for products used during live patient encounters.
Deliver features that improve provider trust, note quality, and time saved per visit.
Establish patterns for handling partial data, AI failures, and confidence signaling across product workflows.
Build shared product layers and abstractions that help Ambient teams ship without duplication.
Adopt AI workflows to improve developer velocity.
Define standards for product observability, usage metrics, and user-impact monitoring.
Partner with Ambient Labs to establish contracts between LLM pipelines and product features and turn note-quality gains into shipped product.
Partner with Product to translate clinical workflows into intuitive, scalable experiences.
Work with Ambient Frontend Engineering and Design to deliver cohesive clinician-facing experiences.
Collaborate with Compliance and Security to meet healthcare requirements.
Collaborate with Operations and Customer Success to improve feedback handling and turn feedback into product improvements.
Influence product engineering direction across the broader engineering organization.
Drive technical design quality and anticipate future care settings, modalities, and products in architecture decisions.
Identify common patterns and drive technical vision across Ambient engineering.
Help teams balance speed, quality, and safety in AI-driven user experiences.
Drive engineering excellence initiatives, including on-call, incident management, and reliability.
Stay close to code and architecture to unblock complex problems when needed.
Follow the organization’s information security policies, report confirmed or potential security events or risks, and attest to the requirements upon hire and annually.