Sr. Engineering Manager

Care.com•Austin, TX

2h•$180,000 - $200,000•Hybrid

About The Position

Care.com is seeking a Senior Engineering Manager to lead its Pricing and Subscription team, a group of nine engineers responsible for core revenue-generating experiences, including rate cards, upsell, and checkout. The role partners closely with Product Management and other functions to shape the technical roadmap, and drives experimentation through A/B testing. It is a hands-on leadership position that includes reviewing technical designs and code, helping debug production issues, and maintaining engineering quality. The manager oversees pricing, packaging, promotions, and subscription experiences across web and mobile products. The role also involves maintaining pricing services and rules, evolving legacy components toward an event-driven architecture, upholding engineering best practices, developing engineers, and ensuring resilient platform operations through effective on-call, SLA, and incident-management practices. The role is hybrid, with a preference for candidates based in Austin or Dallas, Texas. The team works in the office Monday, Wednesday, and Thursday. Care.com does not currently hire in the states listed in the posting. The anticipated annual base salary range is $180,000 to $200,000, with actual compensation varying based on factors such as location, experience, and performance. Other compensation may include annual bonuses and short- and long-term incentives. Benefits include health insurance, life and disability insurance, a 401(k) employer match, paid holidays, and paid time off.

Requirements

At least 8 years of professional software engineering experience.
At least 3 years leading engineering teams as an Engineering Manager or Team Lead, including experience managing a large team or multiple teams.
A track record of delivering pricing, monetization, subscription, or checkout work in a consumer-facing product.
Experience running experiments and using data to decide what to build next.
Hands-on full-stack technical skills and sufficient familiarity with the technology stack to participate in design and code reviews.
Experience with Java or Golang is required.
Ability to communicate with executives and cross-functional leaders and explain technical decisions in terms of business impact.
Experience delivering large-scale, consumer-facing systems in a fast-paced environment.
Ability to recruit, inspire, and grow engineering talent.

Nice To Haves

Experience with AWS and microservices architecture.
Working knowledge of billing and payment systems and payment security and compliance, such as PCI-DSS.

Responsibilities

Lead a team of nine engineers, including backend, frontend, and QA engineers, responsible for pricing, packaging, promotions, and subscription experiences across web and mobile products.
Partner with Product, Finance, Marketing, and Data to translate business priorities into the technical roadmap.
Share progress and results with leadership, and explain risks, options, and expected returns on engineering investment to guide trade-off decisions.
Review code and designs, and help debug production issues.
Build and run an experimentation practice using A/B testing, feature flags, success metrics, and guardrails.
Design and maintain services for pricing rules, plans, discounts, and promotions, ensuring accuracy, auditability, and consistency with billing and payments systems.
Work with architects to break up legacy platform components and move core pricing capabilities to an event-driven architecture.
Champion engineering best practices, including observability, testing, performance, scalability, and security.
Recruit, mentor, and develop engineers, and foster ownership, collaboration, and continuous improvement.
Oversee on-call practices, SLAs, and incident management to maintain platform resilience and availability.