Senior Engineering Manager

JLL • San Jose, CA

14d • $175,000 - $200,500 • Onsite

About The Position

The Senior Engineering Manager leads the Engineering Operations program across a client’s global corporate headquarters in San Jose, California. The role provides senior leadership for a large, complex campus, overseeing maintenance and repair operations, asset reliability, workforce performance, operational risk, financial management, and technical service delivery. The manager partners with client stakeholders, JLL teams, engineering personnel, vendors, and service partners to maintain reliable facilities, protect critical environments, provide high-quality maintenance services, and support strong client satisfaction.

The position is onsite Monday through Friday, approximately 8:00 AM to 5:00 PM, with an on-call expectation for emergencies. It involves splitting time between buildings across a large corporate campus and may require coordination or response during business and after-hours periods. The role reports to the Regional Facilities Manager - West Region and manages union employees, acting as the primary liaison with local union stakeholders.

Requirements

• Bachelor’s degree in Engineering, Facilities Management, or a related technical field, or an equivalent combination of education and experience.
• At least 10 years of progressive experience in facilities engineering, building maintenance, facilities operations, or related technical operations.
• Strong background in commercial building maintenance and Engineering Operations.
• At least 5 years of people-leadership experience managing multidisciplinary Engineering or maintenance teams.
• Experience supporting large campuses, complex corporate environments, or critical operating environments.
• Strong knowledge of HVAC, electrical, plumbing, fire/life safety, BAS/BMS, generators, emergency power, controls, and related building systems.
• Knowledge of RCM, root-cause analysis, asset lifecycle management, preventive and predictive maintenance practices, and incident management.
• Strong analytical capability and experience using KPIs and operational data to drive decisions and improvement.
• Demonstrated experience with operating budgets, forecasting, expense management, and cost control.
• Experience supporting capital projects, shutdowns, commissioning, and project turnover into facilities operations.
• Experience managing and working with union team members.
• Strong leadership, communication, problem-solving, and stakeholder-management skills.
• Proficiency with CMMS software, energy management systems, and Microsoft Office Suite.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Master’s degree in Engineering, Business Administration, or Facilities Management.
• Experience supporting large or complex central utility plants and chilled water systems.
• Experience with Corrigo CMMS.
• Relevant industry certifications such as IFMA, BOMA, AFE, or SMRP/CMRP.

Responsibilities

• Provide strategic leadership for Engineering Operations, maintenance, reliability, compliance, and continuous improvement across the client’s headquarters.
• Partner with the Chief Engineer and Engineering leadership to prioritize maintenance, repairs, infrastructure needs, staffing, safety, and operational requirements.
• Oversee preventive, predictive, corrective, and reactive maintenance programs to improve equipment reliability, extend asset life, and minimize downtime.
• Apply reliability and asset-management practices, including RCM, root-cause analysis, asset criticality, lifecycle planning, and repair-versus-replace recommendations.
• Oversee major building systems, including HVAC, electrical, plumbing, fire/life safety, BAS/BMS, generators, emergency power, controls, and related infrastructure.
• Plan and coordinate work affecting critical laboratories, IDF/telecommunications spaces, and other technology-sensitive environments to protect business continuity.
• Oversee planned shutdowns, critical maintenance activities, operational risk assessments, and restoration activities.
• Govern the Engineering CMMS/work-order program, including preventive maintenance completion, corrective maintenance, backlog, SLA performance, documentation, and data integrity.
• Use Corrigo, operational dashboards, KPIs, and performance data to identify trends, recurring issues, resource needs, and improvement opportunities.
• Lead, coach, and develop Engineering staff, setting expectations for performance, accountability, safety, customer service, and professional development.
• Ensure appropriate staffing, scheduling, technical coverage, and resource allocation across SJC facilities.
• Manage and monitor Engineering OPEX, including maintenance expenses, service contracts, vendors, overtime, purchase orders, accruals, forecasts, and financial variances.
• Provide Engineering and IFM support for client-managed capital projects, including asset information, technical input, operational-impact assessments, shutdown planning, commissioning, turnover, and integration into ongoing operations.
• Manage third-party contractors, technical vendors, and specialty service providers against KPIs, SLAs, safety requirements, and service expectations.
• Serve as a senior Engineering Operations contact for client SJC stakeholders, communicating facility conditions, risks, performance, priorities, and recommended actions.
• Ensure compliance with applicable local, state, and federal requirements, client and JLL policies, JCAP, HSSE, safety requirements, and standard operating practices.
• Act as a senior escalation point for significant facility incidents, infrastructure failures, and business-impacting events; coordinate response, recovery, communication, root-cause review, and corrective actions during business and after hours.
• Identify and implement opportunities to improve Engineering performance using technology, analytics, automation, predictive maintenance, AI-enabled tools, and continuous-improvement practices.
• Perform additional duties in support of client SJC Campus Engineering Operations.
• Serve as the primary liaison between Global and AMER engineering teams for site-level initiatives, coordinating data collection and implementations and providing technical expertise to achieve JLL and client objectives.
• Manage union employees and serve as the primary liaison with local union stakeholders for labor relations, staffing coordination, and collective bargaining agreement administration.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Senior