Senior Engineering Manager, athenaPatient Platform

athenahealth • Austin, TX

1d • $156,000 - $266,000 • Hybrid

About The Position

The Senior Engineering Manager, athenaPatient Platform leads engineering delivery for patient-facing digital experiences across web, iOS, and Android. Based in Austin, Texas, this hybrid role combines people leadership, delivery execution, technical partnership, and cross-functional alignment in a regulated healthcare environment. The position helps shape engineering operating practices, team metrics, and the organization’s use of AI-assisted development, and reports to the Director of Engineering.

The athenaPatient Platform team builds cloud-based patient engagement and access workflows. The manager owns engineering delivery across multiple teams or pods and partners with product, UX, architecture, security, and peer engineering teams to deliver dependable, high-quality software. The role manages approximately 10–12 engineers, including hiring, performance management, team structure, staffing, and development planning. It also participates in architecture discussions, incident reviews, and follow-up improvements.

The role helps the team establish effective execution practices as it evolves its use of AI in software delivery. Success includes maintaining steady delivery rhythms, improving team effectiveness, strengthening cross-team trust, and supporting engineers’ growth through feedback and practical guidance.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 3–5+ years of people management experience in software engineering.
• Experience owning hiring, performance management, coaching, and team structure decisions for engineering teams.
• Proven record of leading product delivery teams and delivering measurable outcomes.
• Experience managing multiple teams or pods simultaneously in a software development environment.
• Experience working across product, design/UX, architecture, and partner engineering teams outside a direct reporting line.
• Technical fluency across a modern engineering stack, with the ability to participate in architecture and tradeoff discussions.
• Strong written and verbal communication skills, including communicating clearly with technical and non-technical audiences.

Nice To Haves

• Exposure to AI-assisted development or developer productivity tools.
• Familiarity with web, iOS, and Android delivery environments and the coordination required to support patient-facing experiences.
• Experience in healthcare, patient-facing products, or other regulated environments.
• Experience with Agile delivery, software delivery metrics, or platform-as-a-product thinking.

Responsibilities

• Own engineering delivery across teams or pods, including prioritization, staffing, execution, and quality.
• Manage engineers, including hiring, performance management, development planning, and team structure decisions.
• Coach engineers and peers through regular feedback, technical discussion, and growth-focused leadership.
• Partner with product, UX, architecture, security, and other engineering leaders to align priorities and deliver shared outcomes.
• Guide technical direction in collaboration with architects and senior or principal engineers on design tradeoffs and implementation approaches.
• Define and track context-appropriate engineering excellence metrics, including delivery predictability, quality, and team health.
• Support adoption of AI-assisted development practices and identify practical ways to improve planning, delivery, and team effectiveness.
• Contribute to incident reviews and translate root-cause findings into architecture and process improvements.
• Balance delivery commitments with technical debt management, system reliability, and long-term maintainability.
• Apply AI tools and AI-enabled workflows to improve planning, delivery, and team effectiveness, and help others use them appropriately in day-to-day engineering work.
• Support onboarding and ramp-up for new team members and leaders.
• Represent the team in cross-functional planning, roadmap discussions, and dependency management.
• Participate in roadmap shaping and sequencing discussions with product and engineering partners.
• Help establish operating norms for team communication, decision-making, and execution.
• Review delivery risks and remove blockers that may affect team throughput or quality.
• Encourage consistency in engineering practices across teams while respecting team-specific context.
• Collaborate on capacity planning and staffing decisions as priorities shift.
• Promote a learning environment that supports experimentation, reflection, and continuous improvement.
• Contribute to documentation and process clarity where it improves execution and alignment.

Benefits

• Health and financial benefits.
• Commuter support.
• Employee assistance programs.
• Tuition assistance.
• Employee resource groups.
• Collaborative workspaces; some offices welcome dogs.
• Flexible work arrangements and digital collaboration tools to support work-life balance.
• Events including book clubs, external speakers, and hackathons.
• Annual discretionary bonus plan, variable compensation plan, and equity plans, depending on role eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior