Senior Engineering Manager, Pro Feedback and Targeting

Thumbtack•Toronto, ON

17d•CA$231,200 - CA$299,200

About The Position

Thumbtack is seeking a Senior Engineering Manager to lead one of the cross-functional product teams within the New Hiring Experience organization. This role is focused on the Pro Feedback and Targeting team, which is undertaking "0->1" work to reinvent how pros are matched with jobs. The team is moving away from a static set of questions to a more flexible, AI/LLM-leveraging system that learns and improves over time. This is a high-impact, high-visibility role aimed at strengthening Thumbtack's partnerships with pros, unlocking marketplace impact, and enhancing the customer experience. The Engineering Manager will partner with a Product Manager to define technical and product strategy, drive execution, and manage a full-stack team of engineers (backend, front end, iOS, Android). Success in this role requires effective collaboration with cross-functional counterparts including product, design, applied science, and data science.

Requirements

2+ years of experience in an engineering management role.
5+ years of experience building software at scale.
Experience partnering with Product, Design, Applied Science, and Data Science to define product and technical strategy.
Strong technical judgment with experience guiding teams through complex architectural and product tradeoffs.
Experience leading senior engineers, building high-performing teams, and coaching engineers through growth, performance, and career development.
Strong cross-functional communication and collaboration skills with experience influencing across organizations.
Experience using experimentation, A/B testing, market-based testing, qualitative research, and metrics to inform product and engineering decisions.

Responsibilities

Define and evolve the technical vision and strategy for your team in partnership with Product, Design, and Applied Science.
Collaborate effectively with teams across the company (e.g., Trust & Safety, Monetization) to drive cross-functional initiatives and resolve dependencies.
Drive execution against team goals and OKRs while guiding the team through complex technical tradeoffs and delivering high-quality outcomes.
Hire, coach, and manage full-stack engineers at all levels, including Staff+ engineers, while developing future technical leaders through regular feedback, performance management, and career development.
Build and evolve a high-performing culture of excellence, accountability, and continuous learning on the team.
Be accountable for maintaining, scaling, and operating the infrastructure owned by your team.
Work closely with other engineering leaders to evolve Thumbtack's engineering culture, strengthen organizational effectiveness, and improve engineering practices in a high-paced growth environment.