Senior Engineer, Strategic Solutions (hybrid schedule)

Eversource Energy•Hartford, CT

1d•$116,100 - $129,000•Hybrid

About The Position

Eversource is seeking a Senior Engineer, Strategic Solutions to support Transmission Interconnections and improve how Transmission Interconnection work is performed. The role applies engineering principles, systems thinking, and business analysis to process, technology, data, financial workflows, and strategic initiatives. The Senior Engineer leads complex process and business system initiatives from problem definition through implementation and continuous improvement, developing requirements, designing future-state processes, identifying efficiencies and automation opportunities, and working with business teams, Information Technology, vendors, and consultants to deliver sustainable solutions. The position calls for initiative, sound judgment, attention to detail, persistence, and the ability to build productive relationships while navigating change, resistance, and competing priorities. Assignments evolve with departmental needs, and the Senior Engineer works across functional boundaries, takes on new or transitional responsibilities, and provides coverage when needed. Transmission planning, engineering design, accounting, and routine transaction processing are not primary responsibilities. The role is hybrid where approved, with current guidelines requiring at least three office days per week, including Tuesdays and Wednesdays. Employees must be able to work up to five days in the office if needed or if policy changes. The position requires availability for emergency restoration assignments and travel between Massachusetts, Connecticut, and New Hampshire as necessary. Eversource will not provide immigration-related sponsorship for this position.

Requirements

Bachelor’s degree in engineering from an accredited college or university.
At least five years of related engineering, process, systems, technology implementation, continuous improvement, project, or analytical experience.
Advanced knowledge of process mapping, requirements development, systems analysis, testing, implementation, and continuous improvement.
Ability to translate complex or ambiguous needs into clear processes, requirements, controls, recommendations, and action plans.
Experience with configurable platforms, workflow automation, data analysis, reporting, and technical troubleshooting.
Understanding of regulatory requirements, billing, reconciliation, project costs, accounting interfaces, and financial controls.
Strong analytical, communication, facilitation, change management, conflict resolution, relationship management, organizational, and project management skills.
Demonstrated initiative, adaptability, accountability, resourcefulness, emotional intelligence, sound judgment, and follow-through.
Ability to learn quickly, balance urgency with accuracy, manage competing priorities, and produce results with limited direction.
Willingness to question existing practices constructively, propose solutions, accept feedback, and contribute wherever needed.
Must be available for emergency restoration assignments as required.
Must be available to travel between Massachusetts, Connecticut, and New Hampshire as necessary.
Must be able to work up to five days in the office if needed, including for emergencies, training, other business needs, or a policy change.

Nice To Haves

Utility, Transmission Interconnection, regulatory, accounting, finance, billing, or project management knowledge.
Related education or experience in business, finance, technology, data, automation, process improvement, or project management.
An advanced related degree.

Responsibilities

Lead process improvement, business system, and strategic initiatives through analysis, requirements development, testing, implementation, adoption, and continuous improvement.
Investigate complex problems, identify root causes and dependencies, and develop practical solutions that improve efficiency, controls, data quality, compliance, financial accuracy, and customer experience.
Challenge inefficient practices and identify opportunities to simplify, standardize, automate, or eliminate manual work.
Configure and support monday.com, Jira, make.com, Power BI, SharePoint, and comparable platforms using workflows, automations, dashboards, reports, integrations, scripting, and data transformation.
Improve billing, reconciliation, project cost, financial control, and reporting processes in partnership with financial and operational stakeholders.
Build alignment among business groups, Information Technology, vendors, consultants, and stakeholders with differing priorities and perspectives.
Own assigned priorities, milestones, deliverables, risks, documentation, and follow-up; raise concerns early and drive work to completion with limited direction.
Support the Lead Business Systems Analyst and provide guidance, knowledge transfer, temporary coverage, and continuity for transitioned responsibilities.
Monitor relevant industry, regulatory, financial, process, and technology developments and recommend opportunities for improvement.
Perform related duties and support emerging departmental priorities as assigned.
Respond to emergency situations through an assigned Emergency Restoration role, potentially outside normal responsibilities, work hours, and location.
Travel between Massachusetts, Connecticut, and New Hampshire as necessary.