Sr. Engineer, Application Development & Maintenance (SAP S4 BRIM CC)

Cardinal Health

About The Position

The Senior Engineer, Application Development & Maintenance is responsible for supporting large-scale SAP S/4HANA transformation initiatives post go-live and driving critical enhancements for SAP BRIM Convergent Charging (CC) within the Cardinal Opti Freight business. This role serves as a technical lead, accountable for designing, building, and supporting real-time rating and charging solutions within the SAP BRIM ecosystem, while ensuring high performance, scalability, and alignment with business requirements.

Requirements

Bachelor’s Degree in related field or equivalent work experience preferred.
8+ years of SAP experience, with 2–3+ years in SAP BRIM Convergent Charging preferred
Strong hands-on experience with: Convergent Charging Core Tool & CDC, Charge plan lifecycle management
Expertise in core CC tools and utilities: Admin+ BART IEC Bulk Loader Rater, Guider, Updater, Dispatcher commands
Strong experience in: Performance tuning of rating clusters, High-volume transaction processing
Solid understanding of: FI-CA integration and BIT processing, Billing and invoicing impact
Integration expertise across: SAP CC ↔ SOM, CI/FI-CA, SD, External mediation systems
Experience working with Subscription, usage-based, telecom, or utilities billing models
Strong experience in requirements gathering & Functional and technical specification documentation
Demonstrated analytical, problem solving, organizational and planning skills
Strong collaboration and leadership skills.
Proficiency with ASAP (Accelerated SAP) Waterfall and Agile methodologies.
Strong experience in completing effort estimates, preparing proposals, and collaborating with our functional partners to deliver quality business solutions.
Ability to develop individuals and teams.

Responsibilities

Provide deep expertise in SAP BRIM Convergent Charging (CC), including both technical and functional components
Configure and maintain core CC objects: BITs & CITs (Billable and Chargeable Items)
Chargeable Item Classes
Allowance and balance management logic
Price Plans & Charge Plans
Cross-Catalog Mapping Tables, Translation Tables, Subscriber Tables, Range Tables
Provider Contracts
Design and support rating and re-rating processes for complex pricing scenarios
Configure, test, and debug new and existing charge plans in a production support environment
Troubleshoot: BIT/CI creation issues, Queue backlogs, Pricing discrepancies and rating anomalies
Support FI-CA posting simulations and bill run rehearsals
Reconcile end-to-end usage-to-bill flows across: Convergent Mediation (CM), Convergent Charging (CC), Convergent Invoicing (CI) and FI-CA
Design and manage integrations with: SAP SOM (Subscription Order Management), SAP CI (Convergent Invoicing), SAP FI-CA, External mediation systems
Develop and maintain interfaces (REST APIs, SOAP web services)
Conduct fit-gap analysis and recommend SAP standard best practices
Lead and facilitate design workshops and solution discussions
Support performance tuning of rating engines and charging processes
Leverage AI tools to improve productivity, automation, and operational efficiency
Provide leadership in planning/sequencing of end-to-end design workshops and support facilitation of workshops, leveraging knowledge of industry best practices and application of global SAP implementation experience.
Ability to convert technical/functional specifications into test scenarios and test scripts
Identifying synergies and optimization areas within the BRIM and manage the execution.
Keeping up with emerging technologies and changes in business processes.
Maintain strategic relationships with all key stakeholders and provide timely and effective communications, including appropriate status updates.
Customer focused and deep understanding of business needs.
Driving end-user satisfaction by using specific metrics.
Provide leadership and direction to the teams during problem solving and crisis management.
Provide solution leadership, organizing, and overseeing projects.
Solution ownership of new build project and enhancement for BRIM
Help in completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions.
Collaborating with other process tower leaders to ensure a cohesive solution without impacting cross functional and downstream processes or applications.
Ensure all critical BRIM processes are properly monitored and alerted; and automate recurrent incidents.
Closely follows the strategic direction set by the segment and executes on priority goals.